Lenora Larkins
Fort Myers,FL
Summary
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
1
1
year of post-secondary education
22
22
years of professional experience
Work History
Team Leader
Nielsen Market Research
Fort Myers, FL
01.1998 - 09.2019
- Monitored data quality during collection to ensure accurate and consistent survey results.
- Trained staff on interviewing standards and scripting to enhance respondent engagement.
- Led survey operations for Nielsen Market Research projects and daily team workflow.
- Coached staff on market research procedures, call handling, and quality standards.
- Communicated project updates with clients, supervisors, and internal research teams.
- Supported market research operations using Nielsen survey tools and tracking systems.
- Maintained a positive work environment that promoted collaboration between team members.
Education
Cornerstone Correspondent School
Townsend , GaCertified Administrative Assistant - Vocational-Technical Education
Sarasota Votech
Sarasota, FL 02.1997 - 10.1997
Skills
- Survey operations
- Data quality
- Call scripting
- Market research
Timeline
Team Leader
Nielsen Market Research
01.1998 - 09.2019
Certified Administrative Assistant - Vocational-Technical Education
Sarasota Votech
02.1997 - 10.1997
Cornerstone Correspondent School