Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lenore K. Fair

North Plainfield

Summary

Skilled Outpatient Coordinator with background in managing patient schedules, overseeing administrative procedures, and ensuring high-quality care. Display strong leadership skills in coordinating multidisciplinary teams to achieve patient satisfaction and meet healthcare goals. Known for creating efficient workflow processes and maintaining positive patient relations. I made significant contributions in previous roles by improving operational efficiency and enhancing patient service standards.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Evening Outpatient Coordinator

Organization for Recovery
Plainfield
10.2024 - Current
  • Responsible for the overall direction of the E-ODF program
  • Coordinate and schedule direct patient care to ensure efficient patient scheduling and staff coverage
  • Ensure all outpatient treatments are performed in accordance with established policies and procedures and in compliance with all applicable regulatory requirements and ensure accurate documentation of information related to patient treatment
  • Provide day-to-day guidance, support and directions to E-ODF staff
  • Collaborates with Director of SA Services and Executive Director by providing informal feedback on an ongoing basis and formal feedback input for the annual performance evaluation if applicable
  • Coordinate appropriate service for E-ODF either directly or through referral to community providers
  • Monitors clinical records regularly for quality and compliance with State and Federal regulation
  • Conduct mock inspections
  • Participates in research and evaluation activities as required by NJ Division of Mental Health and Addiction Services
  • Oversees evening outpatient program counseling case assignments and discharges
  • Conducts weekly case conference with multi-disciplinary team

Counselor

Organization for Recovery
Plainfield
11.2011 - 10.2024
  • Coordinator of treatment services delivered to assigned clients
  • Ensuring that all clinical standards are set for treatment planning and case management
  • Individual and group counseling along with psycho educational and didactic sessions conducted daily
  • Provide services using the client centered recovery-oriented model of care
  • Collaboration with both internal and external resources are crucial to successful client outcomes

Substance Abuse Counselor

Community Solutions Inc.
Jersey City
05.2009 - 08.2011
  • Assessed clients referred by the New Jersey State Parole Board for substance abuse
  • Developed individualized treatment plans, case management and documentation in accordance with the company’s policies and funding source
  • Conducted group and individual counseling for up to 80 clients per day
  • Trained and supervised staff, interns, and volunteers

Case Manager

Community Solutions Inc.
Jersey City
05.2008 - 05.2009
  • Intake assessments for clients referred by the New Jersey State Parole Board
  • Individual and group counseling sessions, development of individual service plans
  • Discharge preparation, aftercare and referrals made to provide a continuum of care

Senior Counselor

Community Education Centers
Newark
10.2005 - 10.2008
  • Maintained and managed resident records of each client assigned with updated progress reports in the therapeutic community
  • Intakes and development of individualized treatment plans which focus on the needs of the client (i.e., housing, job readiness, educational and vocational)
  • Conducted lectures for up to 300 residents daily

MICA Counselor

UCPC Behavioral Health Center
Plainfield
01.2002 - 10.2005
  • Intake assessments, psycho-education groups with clients who were dually diagnosed with mental illness and chemically addicted clients
  • Individual, group and family sessions
  • Case management, competently documented client activities and progression throughout treatment

Intensive Outpatient /Detoxification Counselor

Jersey City Medical Center
Jersey City
09.2000 - 12.2002
  • Processed clients for both the outpatient and detoxification units utilizing the various assessment tools such as the ASI (Addiction Severity Index) and ASAM (American Society Addictions Medicine) criteria
  • Conducted group and individual sessions daily
  • Referred client to aftercare and follow-visits in the tri state area

Education

Bachelor of Business Administration -

Strayer University
Piscataway, New Jersey
01.2026

Skills

  • Data analysis
  • Financial management
  • Market research
  • Customer service
  • Project management
  • Team collaboration
  • Effective communication
  • Problem solving
  • Regulatory compliance
  • Scheduling management
  • Office administration
  • Insurance verification
  • Appointment setting
  • HIPAA compliance
  • Patient care coordination
  • Teamwork and collaboration
  • Human resources
  • Quality assurance controls
  • Compliance advisory
  • Conflict resolution
  • Professionalism
  • Employee work scheduling

Certification

  • Certified Alcohol and Drug Counselor (CADC), 08/08/23
  • SORA License, 08/10/23
  • Notary Public, 08/24/20

Timeline

Evening Outpatient Coordinator

Organization for Recovery
10.2024 - Current

Counselor

Organization for Recovery
11.2011 - 10.2024

Substance Abuse Counselor

Community Solutions Inc.
05.2009 - 08.2011

Case Manager

Community Solutions Inc.
05.2008 - 05.2009

Senior Counselor

Community Education Centers
10.2005 - 10.2008

MICA Counselor

UCPC Behavioral Health Center
01.2002 - 10.2005

Intensive Outpatient /Detoxification Counselor

Jersey City Medical Center
09.2000 - 12.2002

Bachelor of Business Administration -

Strayer University

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Lenore K. Fair