
Visionary Assistant Manager with a strong track record in retail and food service, known for substantial sales achievements and high customer satisfaction rates. Skillfully leads and analyzes team dynamics to streamline operations and foster innovative customer service approaches. Fluent in Haitian Creole and committed to driving forward-thinking service enhancements.
● Streamlined product selection process, enhancing customer satisfaction
and boosting sales efficiency in tile, wood, and installation materials.
● Repacked items from the warehouse, picked orders, and operated
machines to drop pallets.
● Implemented new customer service strategies, improving product
knowledge dissemination and enhancing overall shopping experience.
● Fostered team synergy through mentorship, guiding associates on
complex issues.
● Implemented innovative customer service strategies to improve
shopping experience.