Lenus Miller
Lake Charles,LA
Summary
I posses exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering a knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and will quickly start making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
6
years of professional experience
Work History
Manager of Operations
Massapequa Diner
Massapequa, NY
02.2018 - 01.2024
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared staff work schedules and assigned team members to specific duties.
- Handled customer complaints regarding food quality or service promptly and professionally.
- Trained new employees to perform duties.
- Oversaw food preparation, production and presentation according to quality standards.
Construction Worker
LI Fixer Upper
Lindenhurst, NY
03.2022 - 12.2023
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Sustained safety protocols to maintain secure, proper handling of equipment and materials.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Loaded or unloaded building materials to distribute machinery or tools.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
Education
Associate of Arts - Business Management
Suffolk County Community College
Selden, NY05-2017
Skills
- Workforce Management
- Operations Management
- Team Leadership
- Staff Training and Development
Languages
Spanish
Limited
Affiliations
- Ive played Basketball and Football my whole life which in terms seems why i have a Leader like personality, and also love to read all genres of books. Exercising the mind is just as important as the body.
References
References available upon request.
Timeline
Construction Worker
LI Fixer Upper
03.2022 - 12.2023
Manager of Operations
Massapequa Diner
02.2018 - 01.2024
Associate of Arts - Business Management
Suffolk County Community College