Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lenward Drakes

Ormond Beach,FL

Summary

Experienced with patient care and therapeutic interventions in behavioral health settings. Utilizes de-escalation techniques and therapeutic communication to support patient well-being. Track record of effective team collaboration and adaptability in high-pressure situations.

Overview

5
5
years of professional experience

Work History

Behavioral Health Technician

SMA Healthcare
Daytona Beach, FL
04.2025 - Current
  • Facilitated daily therapeutic activities for clients, enhancing engagement and promoting recovery.
  • Monitored patient behavior and mental status, ensuring safety and well-being in treatment settings.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans.
  • Provided emotional support and crisis intervention, effectively managing high-stress situations.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.

Special Education Teacher Assistant

Alabama Autism Assistance Program/ HANDS
Dothan, AL
08.2023 - 12.2024
  • Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
  • Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
  • Facilitated social skill development by modeling appropriate behaviors and guiding students through peer interactions during group work or extracurricular activities.

Library Student Assistant

Dothan Houston County Library System
Dothan, AL
06.2022 - 11.2024
  • Organized returned books and materials and assisted with shelving.
  • Improved library organization by accurately shelving books and other materials according to the Library of Congress Classification system.
  • Assisted library staff with clerical duties to help lighten workload.
  • Maintained a clean and welcoming environment by performing regular cleaning tasks, contributing to a positive atmosphere for patrons.

Cashier

Publix
Dothan, AL, USA
08.2021 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High school diploma -

Dothan High School
Dothan, AL
05-2022

Skills

  • * Communication Skills
  • Active listening
  • De-escalation strategies
  • Customer Service
  • Adaptability
  • Critical Thinking
  • Mental health support
  • Crisis intervention
  • Critical thinking

Languages

English
Full Professional
American Sign Language
Full Professional

Timeline

Behavioral Health Technician

SMA Healthcare
04.2025 - Current

Special Education Teacher Assistant

Alabama Autism Assistance Program/ HANDS
08.2023 - 12.2024

Library Student Assistant

Dothan Houston County Library System
06.2022 - 11.2024

Cashier

Publix
08.2021 - 05.2022

High school diploma -

Dothan High School