Leny Mena
GVC LTD
The Bronx,NY
7
years of professional experience
Responsible, friendly, and punctual professional with experience in customer service,
food service, and student transportation. Seeking a Receptionist or
position where I can provide excellent service, continue learning, and contribute to the
success of the organization
Work History
Bus Monitor
11 Months- Monitored student behavior during transportation to ensure safety and compliance with regulations.
- Assisted drivers in maintaining a safe and efficient boarding process for students.
- Supported students with special needs during transit to promote inclusivity and comfort.
- Communicated effectively with students, parents, and school staff regarding transportation schedules and concerns.
- Observed and reported any safety hazards or incidents promptly to supervisors.
Cashier
5 Months- Greeted customers at store entrance and responded promptly to inquiries, enhancing customer experience.
- Welcomed customers and engaged in conversation to assess needs, providing tailored assistance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers, fostering loyalty and encouraging repeat business.
- Assisted in inventory management, tracking stock levels and ordering supplies.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
4 Years 1 Month- Processed customer transactions accurately and efficiently.
- Managed cash register operations, ensuring balanced drawers at shift end.
- Provided excellent customer service, addressing inquiries and resolving complaints.
- Trained new employees on point-of-sale system and company procedures.
- Maintained cleanliness and organization of work area during peak hours.
- Collaborated with team members to enhance workflow efficiency during busy periods.
- Implemented best practices for food safety and hygiene standards compliance.
SYEP Employee
2 Months- Led team in organizing and executing youth engagement activities to foster community involvement.
- Developed training materials to enhance skill development for participants, promoting personal growth.
- Implemented feedback mechanisms to assess program effectiveness and improve participant experiences.
- Coordinated logistics for events, ensuring smooth operations and optimal resource utilization.
- Mentored junior staff, providing guidance on best practices and program objectives.
Education
High School Diploma
Skills
Passenger safety
Child safety
Safety protocols
Student supervision
Problem-solving
Reliability and punctuality
Patience and empathy
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Bus Monitor
GVC LTD
07.2025 - 06.2026Read More
Cashier
Burger King
05.2024 - 10.2024Read More
Cashier
Burger King
04.2020 - 05.2024Read More
SYEP Employee
SYEP
06.2019 - 08.2019Read More
High School of World Cultures
High School Diploma
Read More