Leo Gokey
Howell
Summary
Analytical and proactive Assistant Parts Manager with extensive experience in order processing and parts quality assurance. Recognized for improving customer experiences by resolving discrepancies and implementing effective inventory strategies. Eager to leverage expertise to enhance operational efficiency and drive sales. Detail-oriented Assistant Parts Manager with expertise in parts inventory management, customer demand forecasting, and vendor relationship management. Proven ability to enhance customer satisfaction through effective order processing and quality assurance.
Overview
7
7
years of professional experience
Work History
Assistant Parts Manager
C&C Sports
Brighton
05.2019 - Current
- Coordinated daily processing of parts orders, ensuring timely fulfillment of customer requests.
- Resolved parts discrepancies, maintaining accurate records and enhancing customer satisfaction.
- Collaborated with sales team to assess customer needs and recommend suitable parts solutions.
- Received and inspected returned parts, followed by efficient reshelving procedures.
- Established strong relationships with vendors to facilitate long-term partnerships.
- Analyzed customer demand patterns to forecast future needs and placed orders accordingly.
- Participated in trade shows and industry events to stay informed on market trends.
Sales Associate
Peacemakers
Howell
01.2024 - 03.2024
- Assisted customers in locating products and provided tailored recommendations.
- Conducted product demonstrations to enhance customer understanding and engagement.
- Resolved customer inquiries and provided information on store policies and procedures.
- Engaged with customers to foster relationships and encourage repeat visits.
- Monitored sales floor for cleanliness and organization, promoting a welcoming environment.
Education
High School Diploma -
Howell High School
Howell, MI05-2021
Skills
- Parts inventory management
- Order processing
- Customer demand forecasting
- Vendor relationship management
- Parts quality assurance
- Customer relationship management
- manufacturer training within the dealer
Timeline
Sales Associate
Peacemakers
01.2024 - 03.2024
Assistant Parts Manager
C&C Sports
05.2019 - Current
High School Diploma -
Howell High School