Leo Hernandez
Beaumont
Summary
Hardworking and enthusiastic College Student working towards a B.S. in computer science. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry.
Overview
5
5
years of professional experience
Work History
Key Holder
Vince
10.2021 - 08.2023
- Monitored sales performance and identified areas for improvement, resulting in an increase in sales.
- Created and maintained a safe and secure work environment for staff and customers
- Trained and supervised staff, resulting in improved customer service and increased sales
- Performed daily opening and closing procedures, including cash handling and store security
Packer/Warehouse Picker
Amazon
02.2020 - 09.2021
- Maintained a clean and organized work area
- Identified and isolated damaged or defective items for return/replacement
- Followed verbal and written instructions to accurately pick orders
- Assisted in the training of new order pickers
Sales Associate
Allsaints
10.2018 - 01.2020
- Analyzed customer feedback and suggested strategies for improving customer experience
- Greeted customers and provided knowledgeable assistance in product selection
- Collaborated with colleagues to ensure efficient workflow and customer service
Education
Bachelor of Science - Computer Science
California State University - San Bernardino
San Bernardino, CABachelor of Science - Computer Science
California State University - Fullerton
Fullerton, CA05.2025
Associate of Arts - Sociology
Crafton Hills College
Yucaipa, CA12.2020
Skills
- Process Payments
- Critical Thinking
- Team Training
- Sales Quotas
- Computer Knowledge
- Front end Visuals
References
Gabriel Juarez - Vince
909-561-1775
Blanca Guevara-Wright - Vince
909-534-0894
Joshua Guillen - Vince
909-471-1795
Timeline
Key Holder
Vince
10.2021 - 08.2023
Packer/Warehouse Picker
Amazon
02.2020 - 09.2021
Sales Associate
Allsaints
10.2018 - 01.2020
Bachelor of Science - Computer Science
California State University - San Bernardino
Bachelor of Science - Computer Science
California State University - Fullerton
Associate of Arts - Sociology
Crafton Hills College