Summary
Overview
Work History
Education
Skills
I'm a Crafty Person. Married 32 years, and have a olde English Bulldog Named Lilah
Timeline
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Stephanie Findlay

Stephanie Findlay

Sebring

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Key Holder

Tuesday Morning
04.2023 - 05.2023
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.

Key Holder

Tuesday Morning
10.2022 - 03.2023
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Processed cash, credit, debit, and check payments.

CSR/Assistant Manager

Family Dollar
05.2021 - 02.2022
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Handled customer inquiries and suggestions courteously and professionally

Deli Associate

TA/Petro Truckstop
01.2019 - 03.2019
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Warehouse Associate

JFC Staffing Companies
11.2018 - 01.2019
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel

Customer Service Associate

Walgreens
07.2017 - 04.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction

Education

GED -

Belleville Area Collage
Belleville, IL
02.1989

Skills

  • Cash Handling
  • Handheld Computer Device Software
  • Process Payments
  • Stocking and Cleaning
  • Store Opening and Closing
  • Customer Service
  • Bank Deposits
  • Front-End Operations

I'm a Crafty Person. Married 32 years, and have a olde English Bulldog Named Lilah

I love doing all kinds of crafts, scrapbooking, Diamond Painting.  My Husband and I met in Elkhart IN, been married 32 years, Drove Semi Truck as a Team for 25 Years. Lilah Is AKC  Registered English Bulldog.

Timeline

Key Holder

Tuesday Morning
04.2023 - 05.2023

Key Holder

Tuesday Morning
10.2022 - 03.2023

CSR/Assistant Manager

Family Dollar
05.2021 - 02.2022

Deli Associate

TA/Petro Truckstop
01.2019 - 03.2019

Warehouse Associate

JFC Staffing Companies
11.2018 - 01.2019

Customer Service Associate

Walgreens
07.2017 - 04.2018

GED -

Belleville Area Collage

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Stephanie Findlay