Niya Stokes
Rome,United States
Summary
Developed key skills in fast-paced retail environment, including team leadership and effective communication. Excels in inventory management and customer service, ensuring operational efficiency and positive customer interactions. Seeking to transition into new field, leveraging these transferable skills to contribute value in diverse settings.
Overview
4
4
years of professional experience
Work History
Key Holder
Dollar General
11.2025 - Current
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new team members on inventory management and customer service techniques.
- Managed cash register operations, maintaining accuracy during transactions and balancing end-of-day reports.
- Assisted in merchandising activities, optimizing product placement to enhance customer engagement and sales.
- Implemented loss prevention strategies, reducing shrinkage through effective monitoring and reporting practices.
- Successfully drove new product lines to increase annual profits by 5%.
Machine Operator (Entry Level)
Apache Mills
08.2024 - Current
- Handled material changes, inventory checks, and machine support to maintain workflow.
- Ensured compliance with safety, quality, and productivity standards during 12-hour rotating shifts.
- Collaborated with team members to support continuous production flow.
Final Quality Control (FQC) Operator
Hanwha Q Cells USA, Inc.
03.2024 - 07.2024
- Inspected and verified final product compliance before shipment.
- Coordinated with production teams to reduce defects and ensure timely deliveries.
- Documented and tracked inspection results to support supply chain traceability.
Packaging Operator / Packer Specialist
Great South Metal
02.2023 - 01.2024
- Operated packaging machinery and prepared shipments for distribution.
- Improved packaging efficiency by 20% and ensured quality standards in outgoing shipments.
- Maintained accurate packaging and inventory records for supply chain reporting.
Textile Machine Operator
1888 Mills
02.2022 - 09.2022
- Monitored production inventory and maintained accurate supply usage records.
- Improved production output by 15% through efficient machine operation.
Education
Associate of Science - General Studies
Georgia Military College
Milledgeville, GA02.2021
Skills
- Training and mentoring
- Customer service
- Cash handling
- Cash handling accuracy
- Store maintenance
- Workplace safety
Timeline
Key Holder
Dollar General
11.2025 - Current
Machine Operator (Entry Level)
Apache Mills
08.2024 - Current
Final Quality Control (FQC) Operator
Hanwha Q Cells USA, Inc.
03.2024 - 07.2024
Packaging Operator / Packer Specialist
Great South Metal
02.2023 - 01.2024
Textile Machine Operator
1888 Mills
02.2022 - 09.2022
Associate of Science - General Studies
Georgia Military College