LEO MANASYANS
Granada Hills,CA
Summary
Dedicated Sales Associate with 5 years of experience in delivering exceptional customer service and driving sales in dynamic retail environments. Proven track record of achieving and exceeding sales targets through effective product knowledge, strong communication skills, and a customer-focused approach. Adept at building lasting customer relationships and resolving inquiries. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Sales Associate Team Leader
Spectrum
Gardena, California
Current - 02.2023
- Lead, mentor, and motivate a team of sales representatives
- Develop strategies and tactics to achieve sales goals and revenue targets
- Maximized customer satisfaction by quickly responding to any concern or request
- Identified potential customers through personal referral and lead generation
- Determined customers' needs based on sales calls and face-to-face meetings.
- Recruited, hired and trained new hires to optimize profitability.
Freight Broker
Helio Logistics
Glendale, California
10.2020 - 12.2022
- Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts
- Schedule truck drivers, delivery vehicles, best traffic routes, and ideal delivery windows and timeframes as necessary
- Chose shipping methods and created bills of lading, invoices, and other shipping paperwork
- Devised routes for various shipments based on special events, customer requirements, and weather conditions
- Kept track of shipments and trucks on their way to make deliveries
- Rates were negotiated based on current market conditions.
Asset Protection Specialist
Target
Burbank, California
05.2018 - 09.2020
- Provided the company with accurate verbal and written reports
- Followed strict security and safety procedures to protect the company from financial losses resulting from theft or careless mismanagement
- Gathered teams of risk management specialists to meet client needs and provided meaningful solutions
- Created and launched on-site client training seminars to promote loss control strategy understanding and implementation
- Conducted interviews, demonstrated industry-standard interrogation skills, and gathered evidence and documentation for internal investigations.
Education
Associate in Arts (A.A.) - Business Management -
Pasadena City College
Skills
- Team Building
- Organization
- Conflict Resolution
- Relationship Management
- Effective Communication
- Computer and software proficiency
Languages
Fluent Armenian
Awards
President's Volunteer Service
Volunteer Experience
- 02/01/2014, 01/31/2015, Teacher Assistant, Thomas Jefferson Elementary School, Glendale, CA
- 08/01/2016, 08/31/2017, Teacher Assistant, Balboa Elementary School, Glendale, CA
Languages
Armenian
Native/ Bilingual
Timeline
Sales Associate Team Leader
Spectrum
Current - 02.2023
Freight Broker
Helio Logistics
10.2020 - 12.2022
Asset Protection Specialist
Target
05.2018 - 09.2020
Associate in Arts (A.A.) - Business Management -
Pasadena City College