Leo Martin
Raymore,MO
Summary
Dynamic and results-oriented leader with over 20 years of management experience in team-based environments. Expertise in process optimization and quality control, consistently delivering measurable outcomes while maintaining high standards. Strong analytical and communication skills facilitate effective collaboration and adaptability in fast-paced settings. Committed to continuous learning and professional growth, fostering team success with a positive attitude.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Production Supervisor
Pitney Bowes Presort Services
Kansas City
01.2020 - 01.2025
- Organize the mail flow on the production floor by assigning workers and assessing volumes and type of mail to meet postal deadlines.
- Site coordinator for the Quality Management System (QMS), to maintain consistent quality processes within Presort Services operating centers.
- Responsible for overseeing the production workers. Supervisory responsibilities include interviewing, hiring, training, appraising performance; rewarding and disciplining employees; addressing complaints and solving problems.
- Responsible for guidance and input regarding transportation and logistics of courier routes, truck routes, and any cost tracking associated with transportation and drop-shipping of mail.
- Assure that TQM (Total Quality Management) processes and procedures are followed at all times and required audits are completed on time.
- Liaised with Operations Manager to complete required USPS and internal reports, job costing reports and application of all USPS postal regulations.
Regional Assistant Operations Manager
Pitney Bowes Presort Services
Southeast Region
01.2010 - 01.2020
- Responsible for guidance and input regarding transportation and logistics of courier routes, truck routes, and any cost tracking associated with transportation and drop-shipping of mail.
- Project managing multiple Pitney presort site relocations that involved overseeing renovations and remodeling of new locations to meet presort mail requirements.
- Interpret company policies to production staff while upholding safety practices.
Manager
Strahm Automation & Mailing Services
01.2010 - 10.2010
- Responsible for implementing improved quality control processes across all sites.
- Responsible for meeting required USPS and internal reports, job costing reports and application of all USPS postal regulations.
- Responsible for organizing mail flow on the production floor by assigning workers and assessing volumes and types of mail based on current staffing levels.
- Responsible for reviewing ways to increase efficiency of equipment usage, improving working conditions and employee motivation.
Supervisor
Sprint Mailing Services
01.2006 - 01.2009
Production Operations Supervisor
DST
01.2005 - 01.2006
Program Manager I - Postal Affairs
Sprint
01.2004 - 01.2005
Production Lead Operator
01.2000 - 01.2004
Mailing Operator III
01.1998 - 01.2000
Skills
- Team Building/Leadership
- Supervision
- Safety based Initiative Programs
- Quality Management
- Efficiency and Performance Management
Certification
USPS certification-MERLIN TRAINING, Mail Piece Quality Control, Thorough Knowledge of ISO 9000/9001, Malcolm Baldridge Performance Excellence, Total Quality Management and The Chairman’s Quality Award Initiatives, Lean Six Sigma, USPS Mail Preparation Total Quality Management program (MPTQM)
Timeline
Production Supervisor
Pitney Bowes Presort Services
01.2020 - 01.2025
Regional Assistant Operations Manager
Pitney Bowes Presort Services
01.2010 - 01.2020
Manager
Strahm Automation & Mailing Services
01.2010 - 10.2010
Supervisor
Sprint Mailing Services
01.2006 - 01.2009
Production Operations Supervisor
DST
01.2005 - 01.2006
Program Manager I - Postal Affairs
Sprint
01.2004 - 01.2005
Production Lead Operator
01.2000 - 01.2004
Mailing Operator III
01.1998 - 01.2000