Summary
Overview
Work History
Education
Skills
Timeline
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Leo Ramirez

Valencia,California

Summary

Experienced Supervisor / Sales Associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear Understanding of what it takes for a unique and engaging customer experience. Motivated to learn, grow and excel in the customer service industry.

Overview

3
3
years of professional experience

Work History

Supervisor of Operations

ASEC
06.2021 - 03.2024
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
  • Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
  • Ensure customer satisfaction by making sure staff provide a positive experience.
  • Training and mentoring of new and existing employees


Uber Partner

Uber
09.2023 - Current
  • Accepted and processed fares.
  • Monitored traffic patterns and adjusted routes to minimize travel time.
  • Responded to passenger concerns and complaints politely and professionally.
  • Delivered passengers product with care and consideration

Car Porter / Wash

Audi
02.2021 - 08.2021
  • Minimized potential damage risks during transportations by following best practices in maneuvering tight spaces.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Washed, waxed, and buffed vehicle bodies for professional shine.

Education

Class A License - Truck And Bus Driving

Hi Desert Trucking
Lancaster, CA
03.2024

High School Diploma -

Valencia High School
Valencia, CA
05.2022

Skills

  • Communication and Interpersonal Skills
  • Driving Safety
  • Commercial Driving Experience
  • Supervision
  • Decision making
  • Customer Service
  • Conflict Resolution

Timeline

Uber Partner

Uber
09.2023 - Current

Supervisor of Operations

ASEC
06.2021 - 03.2024

Car Porter / Wash

Audi
02.2021 - 08.2021

Class A License - Truck And Bus Driving

Hi Desert Trucking

High School Diploma -

Valencia High School

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Leo Ramirez