Leo Ramirez
Lincoln,NE
Summary
Organized and dependable professional with experience in office administration, scheduling, billing, and customer communication. Comfortable managing multiple responsibilities, keeping records up to date, and helping daily operations run smoothly. Quick to learn new systems and willing to take on new responsibilities.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Material Handler
Universal Pure
03.2026 - Current
- Staged, wrapped, and labeled pallets to support efficient shipping and receiving workflows.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Bilingual Counselor
Foundation for Educational Services
09.2025 - 03.2026
- Reviewed loan accounts to identify delinquency risks and recommend appropriate resolution steps.
- Resolved complex borrower inquiries while maintaining confidentiality and regulatory compliance.
- Assisted in reducing default rates by proactively reaching out to struggling borrowers and offering tailored solutions.
Quality Assurance Technician
Universal Pure
06.2024 - 08.2025
- Inspected product quality, packaging integrity, and labeling compliance against food safety specifications.
- Audited process controls and escalated deviations to maintain compliance with customer requirements.
Administrative Office Assistant
Cleaning Ninjas
09.2021 - 06.2024
- Coordinated daily office operations, including scheduling, client communications, and task follow-up.
- Answered incoming calls and emails, routing requests and resolving routine client concerns.
- Tracked appointments, service changes, and internal updates to support smooth workflow.
- Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
- Coordinated onboarding documentation, benefit enrollments, and employee file maintenance with strong attention to compliance.
Machine Operator
Universal Pure
10.2019 - 09.2021
- Operated high-pressure processing equipment, maintaining consistent production flow and product integrity.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
Education
High School Diploma -
Lincoln Northeast High School
Lincoln, NE05-2018
Skills
- Appointment scheduling
- Client support
- Problem-solving
- Patient confidentiality
- Fluent in Spanish
- Verbal and written communication
- Phone etiquette
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Material Handler
Universal Pure
03.2026 - Current
Bilingual Counselor
Foundation for Educational Services
09.2025 - 03.2026
Quality Assurance Technician
Universal Pure
06.2024 - 08.2025
Administrative Office Assistant
Cleaning Ninjas
09.2021 - 06.2024
Machine Operator
Universal Pure
10.2019 - 09.2021
High School Diploma -
Lincoln Northeast High School