Experienced Nurse Supervisor with strong interpersonal skills and problem-solving abilities. Demonstrates professionalism, efficiency, compassion, and a strong commitment to delivering high-quality performance. Skilled in managing teams and creating a positive work environment that encourages collaboration and excellence in patient care. Adaptable to fast-paced healthcare settings with a focus on patient safety and satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Ambulatory MA/CNA Float Pool Manager
Seattle Children’s Hospital
03.2019 - Current
Developed and operationalized reliable Float Pool Staff deployment to Ambulatory clinics to satisfy daily patient volumes
Float Pool Staff diversity of 90% is above goal for SCH's goal of 42.5%
This includes management of sick calls from the Float Pool and various specialty clinics from different service lines
Helped develop Staffing Dashboard and established staffing guidelines as part of the reliable method to deploy Float Pool staff
Enabled Ambulatory clinics to deploy home staff as part of Float Pool, when appropriate
Collaborated with the MA Apprenticeship program to ensure comprehensive training for MAs, including exposure to various specialty clinics
Maximized Float Pool staffing coverage by thorough analysis of the specialty clinics to promote split-assignments while ensuring patient safety
Worked on enhancing the Front-Line Leader standard work for MA’s to ensure efficient daily clinic operations
Promoted staff cohesion and retention through a Staff Satisfaction Survey in which results were addressed, and new improvements were implemented
Oversaw daily operations of exam room deployment, ensuring efficient use of space and resources
Coordinated rooms for add-on clinics to accommodate additional patient appointments and staffing needs
Developed and implemented strategies to optimize room utilization, improving patient flow and reducing wait times
Partnered with staff to address and resolve scheduling conflicts, ensuring seamless integration of add-on clinics into the daily schedule.
Ambulatory Supervisor, RN COVID Vaccine & Testing
Seattle Children’s Hospital
06.2023 - 10.2023
Collaborated with transition of the COVID Clinic service to the Ambulatory setting
This includes the integration of COVID-19 vaccine in EPIC to enable administration to inpatient and ambulatory patients
Collaboration with WHS during Flu campaign, ensuring maximum flu screening and vaccine administration to both patients and workforce
Led the transition of the COVID Testing Site from Sandpoint Learning Center to Main Campus
Managed the daily testing operations covering pre-operational patients and workforce members.
COVID-19 Vaccine Clinic, RN Supervisor
Seattle Children's Hospital
08.2022 - 10.2023
Supervised COVID-19 Vaccine Clinic and Testing Site, 12 FTE
Ensured efficient and safe care delivery while providing excellent customer service
Integrated and partnered with Child-Life specialist to accommodate needle-phobic population
Responsible for onboarding, orientation, timecards, competencies, and daily escalations
Utilized travel RNs during Code Yellow patient surge to optimize staffing shortage in ED
Successfully managed the transition of COVID-19 Vaccine Clinic to ambulatory setting while serving both community and inpatient volumes during transitioning lower transmission period
Developed a streamline communication system to integrate COVID-19 vaccine administration for Inpatient partners.
COVID-19 Vaccine Clinic Interim Manager
Seattle Children's Hospital
03.2023 - 09.2023
● Managed COVID-19 Vaccine Clinic and Testing Site, 2-6 FTE
Inpatient Relief Charge Nurse, Registered Nurse, Surgical Unit
Seattle Children's Hospital
03.2019 - 08.2022
Operational Charge Nurse: Managed staff deployment and assignments, ensuring optimal coverage and efficient use of resources
Clinical Charge Nurse: Maintained night shift workflow by providing clinical support, addressing patient care needs, and facilitating communication among staff
Health Equity through Activism and Learning (HEAL) Committee Member: Promoted equity and diversity within Seattle Children’s Hospital through active participation in initiatives and educational programs.
Certified Nursing Assistant, Acute Care Float Pool
09.2012 - 01.2016
Assisted providers and RNs with patient care, including activities of daily living (ADLs), medication preparation and administration assistance, and patient watches
Gained diverse experience across multiple units: Medical, Surgical, Rehabilitation, Oncology, Post-Anesthesia Care Unit (PACU), Pediatric Intensive Care Unit (PICU), Cardiac Intensive Care Unit (CICU), Behavioral Health, and Observation.
Education
Bachelor of Science of Nursing -
Rockford University
Rockford
12.2018
Associate’s degree Arts and Sciences -
Shoreline Community College
11.2015
Skills
Staff Deployment and Optimization
Cross-Departmental Collaboration
Patient care and Safety
Workflow Optimization
Team Leadership and Implementation
Certification
BLS Healthcare Provider CPR
EPIC Medical Charting System
Personal Information
Title: BSN, RN
References
Available upon request
Timeline
Ambulatory Supervisor, RN COVID Vaccine & Testing
Seattle Children’s Hospital
06.2023 - 10.2023
COVID-19 Vaccine Clinic Interim Manager
Seattle Children's Hospital
03.2023 - 09.2023
COVID-19 Vaccine Clinic, RN Supervisor
Seattle Children's Hospital
08.2022 - 10.2023
Ambulatory MA/CNA Float Pool Manager
Seattle Children’s Hospital
03.2019 - Current
Inpatient Relief Charge Nurse, Registered Nurse, Surgical Unit
Seattle Children's Hospital
03.2019 - 08.2022
Certified Nursing Assistant, Acute Care Float Pool
Project Manager II, Research Manager at Seattle Children’s Hospital General Surgery DivisionProject Manager II, Research Manager at Seattle Children’s Hospital General Surgery Division
Senior Scheduler Gastroenterology and Urology at Seattle Children’s HospitalSenior Scheduler Gastroenterology and Urology at Seattle Children’s Hospital