Leoda Garcia
Bloomfield,NM
Summary
Dynamic sales associate with a proven track record in customer relationship management and loan documentation. Committed to enhancing client satisfaction through effective communication and tailored financial solutions.
Overview
21
21
years of professional experience
Work History
Sales Associate
Credit Express
Waterflow, New Mexico
11.2016 - 03.2020
- Engaged customers to understand their financial needs and provide tailored solutions.
- Assisted clients with credit applications and documentation for loan processing.
- Educated customers on credit options and terms to enhance informed decision-making.
- Handled customer inquiries and resolved issues efficiently to ensure satisfaction.
- Trained new associates on sales techniques and company policies for consistency in service.
Secretary
NM State Commission f/t Blind
Farmington, NM
06.1999 - 03.2012
- Maintained organized filing systems for confidential documents and client records.
- Managed office supplies inventory to ensure availability for daily operations.
- Supported staff with administrative tasks to improve team efficiency.
- Answered incoming phone calls, addressing inquiries and transferring calls as necessary.
Education
GED -
San Juan College
Farmington, NM05-1990
Skills
- Customer relationship management
- Sales strategies
- Credit application processing
- Customer education
- Loan documentation
- Sales forecasting
Timeline
Sales Associate
Credit Express
11.2016 - 03.2020
Secretary
NM State Commission f/t Blind
06.1999 - 03.2012
GED -
San Juan College