Leodanis Gonzalez Velaquez
Orlando
Summary
Dynamic Manager with extensive experience at Presidente Supermarkets, excelling in inventory management and team leadership. Proven track record in enhancing customer satisfaction and resolving conflicts effectively. Skilled in food safety compliance, I consistently monitor budgets to ensure quality standards while training employees to achieve operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Presidente Supermarkets
Orlando
10.2023 - Current
- I currently oversee the meat market. I supervise 10 staff employees and the area. I am responsible for all the deliveries and the receiving of merchandise.
- I am responsible for the inventory of all the poultry, fish, meat, lamb, and seafood. I am responsible for the deli area.
- The receiving of all products, merchandising, and display for the consumer. I currently hold a food manager license with Servsafe National Restaurant Association. My license number is 26500009.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Assigned work and monitored performance of project personnel.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Trained employees on additional job positions to maintain coverage of roles.
- Conducted performance reviews for team members.
- Ensured compliance with regulatory requirements and industry standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Education
High School Diploma -
Fernando Mederos
Havana, Cuba05-2016
Skills
- Food safety compliance
- Inventory management
- Budget monitoring
- Customer service
- Employee training
- Team leadership
Certification
- Drivers License State of Florida
- Forklift License
- Food manager License
- Security Officer State of Florida
Timeline
Manager
Presidente Supermarkets
10.2023 - Current
High School Diploma -
Fernando Mederos