Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic
Leola Doles

Leola Doles

Independent Field Repersenative
Myrtle,MS

Summary

Dynamic Personal Shopper with a proven track record at Shipt, excelling in customer service and attention to detail. Enhanced order processing efficiency and increased sales revenue through strategic product selection. Adept at relationship building and mentoring, fostering a supportive team environment while ensuring high standards of accuracy and client satisfaction.

Overview

2026
2026
years of professional experience
2
2
Languages

Work History

Personal Shopper

Shipt
02.2025 - Current
  • Leveraged planograms to streamline order fulfillment processes and reduce time.
  • Ensured customer satisfaction by efficiently processing orders.
  • Facilitated a positive customer experience by greeting clients as they entered.
  • Achieved timely completion of assignments with high accuracy.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.

Auditor/Merchandiser

Surveys.com
01.2025 - Current
  • Generated comprehensive reports from financial data analysis.
  • Handled sensitive data with discretion to maintain confidentiality throughout audits.
  • Conducted observations and assessed supporting documents to enhance audit findings.
  • Created thorough audit analyses to promote quick adoption of necessary changes.
  • Facilitated professional development of junior auditors through mentorship.
  • Conducted risk assessments to determine areas requiring increased focus during subsequent audits.

Merchandiser

Surveys.com
01.2025 - Current

Increased sales effectiveness by optimizing product display arrangements.

Coordinate with management team.

Implemented strategic store reconfigurations.

Conducted inventory audits.

Deliverydriver

DoorDash
01.2023 - Current
  • Achieved punctual deliveries by identifying most efficient paths.
  • Resolved customer issues maintaining a professional demeanor.
  • Executed deliveries by integrating GPS navigation with map reading and instruction compliance.
  • Cultivated a positive atmosphere in a fast-paced setting.
  • Executed safe vehicle operation in densely populated regions.

Personal Shopper

Instacart
2023 - Current
  • Enhanced order processing efficiency by mastering store layouts and planograms.
  • Enhanced customer experience by efficiently processing orders and choosing appropriate products.
  • Ensured a warm environment by greeting clients as they entered.
  • Ensured timely completion and maintained high standards of accuracy.
  • Ensured customer satisfaction by aligning orders with service expectations.
  • Tracking the substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Streamlined shopping processes for clients by conducting thorough research and staying current on fashion trends and product availability.
  • Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.

Education

Business, Digital Marketing

Western Governors University
Salt Lake City, UT

Information Technology And Cybersecurity

Fillsail University
Winter Park, FL
08.2030

Skills

Customer service

Software

Excel

Microsoft office 360

Interests

Computers/business

Shopping

Remote work

Timeline

Personal Shopper

Shipt
02.2025 - Current

Auditor/Merchandiser

Surveys.com
01.2025 - Current

Merchandiser

Surveys.com
01.2025 - Current

Deliverydriver

DoorDash
01.2023 - Current

Personal Shopper

Instacart
2023 - Current

Business, Digital Marketing

Western Governors University

Information Technology And Cybersecurity

Fillsail University
Leola DolesIndependent Field Repersenative