Leomaris Tapia Mejia
Bronx
Summary
Patient Care Coordinator with strong experience in front desk operations within outpatient healthcare settings, including patient scheduling, insurance verification, copay collection, and EMR documentation. Holds a Bachelor’s degree in Social Work, bringing a foundational understanding of client support, communication, and confidentiality. Known for professionalism, attention to detail, and the ability to support patients and teams in fast-paced environments, while delivering a positive and compassionate patient experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient care coordinator
Hands On Physical Therapy/Motion PT Group
The Bronx
06.2025 - Current
- Greet and check in patients while providing front-desk support in a fast-paced, outpatient physical therapy setting.
- Schedule and manage appointments to ensure adherence to prescribed plans of care.
- Collect and post copayments, balance daily transactions, and accurately close cash drawers.
- Coordinate new patient intake by collecting diagnoses, demographic information, and insurance information.
- Maintain accurate patient records in EPIC EMR, in compliance with clinic and HIPAA standards.
- Verify insurance authorizations by coordinating with the authorization department.
- Manage high-volume phone calls, voicemails, and outbound patient communications.
- Perform administrative duties, including faxing, scanning, printing, and maintaining physical charts.
- Organize and audit charts to ensure accuracy and completeness.
- Collaborate with clinical and administrative teams to support efficient daily operations.
Social Work Intern
Bronx Dance Academy
The Bronx
09.2024 - 05.2025
- Provide one-on-one counseling to middle school students, addressing social-emotional challenges and fostering resilience.
- Manage a caseload of students, conducting weekly sessions to offer individualized support and interventions.
- Collaborate with a licensed social worker to develop and implement strategies for students' academic and personal growth.
- Facilitate group activities to promote community engagement and enhance students' social skills.
- Assist with planning and executing school-wide community service projects and events.
Receptionist
Paragon Honda/Paragon Acura
Queens
06.2023 - 04.2025
- Ensure all calls are answered in a timely and welcoming fashion.
- Respond to emails, conduct inventory, print, photocopy, and fax documents.
- Serve as a greeter and check-in customers.
- Receive, sort, and distribute daily mail.
- Bake pastries for customers.
- Utilized CDK Global software to manage customer records and upload inventory.
Supervisor
Peachwave
Bronx
06.2020 - 05.2023
- Collected cash and credit card payments from customers.
- Assisted customers by explaining, recommending items, and answering questions.
- Supervised workers to maintain a smooth workflow.
- Prepared fruits, and yogurts for customers and maintained machines.
Office Assistant
SYEP Catholic Charities
Bronx
07.2022 - 08.2022
- Filled out documentation on computers, made phone calls, and inputted students' attendance.
- Translated and filled out document applications for new camp members.
- Reviewed, printed, filed, and organized paperwork.
Education
Bachelor of Arts - Social Work
Lehman College
Bronx, NY05.2025
Skills
- Bilingual: Spanish
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Teams
- Microsoft Outlook
- POS system
- Epic EMR
- Prompt EMR
- Athelas (charging/billing system)
- CDK Global dealership management systems
- Patient scheduling and coordination
- Copay collection
- Front desk cash handling
- Medical data entry
- EMR management
- Patient communication
- Customer service
- Multitasking in high-volume clinical settings
- HIPAA compliance
Certification
CASAC-T
Timeline
Patient care coordinator
Hands On Physical Therapy/Motion PT Group
06.2025 - Current
Social Work Intern
Bronx Dance Academy
09.2024 - 05.2025
Receptionist
Paragon Honda/Paragon Acura
06.2023 - 04.2025
Office Assistant
SYEP Catholic Charities
07.2022 - 08.2022
Supervisor
Peachwave
06.2020 - 05.2023
Bachelor of Arts - Social Work
Lehman College