Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leon Bailey

Albuquerque,NM

Summary

Dynamic team leader with a proven track record at Walmart, enhancing productivity through effective delegation and conflict resolution. Skilled in cash handling and relationship building, I consistently improved customer satisfaction ratings by addressing service quality issues promptly. Committed to fostering a collaborative environment that drives team success and operational excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Team Leader

Walmart
02.2024 - Current
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Shift Leader

McDonald's
08.2018 - 01.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

Welding Certificate

California City High School
California City, CA
06-2014

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Team supervision
  • People management
  • Conflict resolution
  • Daily workflow improvement
  • Relationship building
  • Safety processes and procedures
  • Cash handling

Certification

  • Licensed guard level one

Timeline

Team Leader

Walmart
02.2024 - Current

Shift Leader

McDonald's
08.2018 - 01.2024

Welding Certificate

California City High School

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