Leona Iverson
Atlantic City Nj,NJ
Summary
Proven Security Officer with a strong background in ensuring safety and providing exceptional customer service, as demonstrated at Imperial Events Security. Skilled in incident reporting and adept at fostering a secure environment. Excelled in emergency response and customer engagement, significantly enhancing visitor satisfaction and safety protocols. Possesses a Security Guard License and excels in team collaboration.
Overview
10
10
years of professional experience
Work History
Security Officer
Imperial Events Security
09.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Sales Associate
Macy's
11.2018 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Housekeeper
Holiday Inn Express Hotel
01.2015 - 09.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
Camden High
Camden, NJSkills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
Timeline
Security Officer
Imperial Events Security
09.2022 - Current
Sales Associate
Macy's
11.2018 - 01.2024
Housekeeper
Holiday Inn Express Hotel
01.2015 - 09.2019
Camden High
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