Leona Knight
Ft. Pierce,FL
Summary
Dynamic Retail Sales Manager with a proven track record at STUART LAWN AND GARDEN, adept in customer service and sales expertise. Excelled in building customer relationships and leading teams to exceed sales goals through motivational coaching. Skilled in retail operations and management, ensuring high levels of customer satisfaction and repeat business.
Overview
27
27
years of professional experience
Work History
Retail Sales Manager
STUART LAWN AND GARDEN
05.2020 - Current
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Recruited, hired and trained [Number] associates to develop into productive team members with excellent product knowledge.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Sales Manager
TREASURE COAST LAWN EQUIPMENT
02.1998 - 04.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
High School Diploma -
WESTWOOD HIGHT SCHOOL
FORT PIERCE FL05-1984
Skills
- Customer service
- Retail operations
- Sales expertise
- Driven work ethic
- Customer engagement
- Management
- Cash handling
- Store opening and closing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Sales Manager
STUART LAWN AND GARDEN
05.2020 - Current
Sales Manager
TREASURE COAST LAWN EQUIPMENT
02.1998 - 04.2020
High School Diploma -
WESTWOOD HIGHT SCHOOL
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