Summary
Overview
Work History
Education
Skills
Timeline
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Leona Ogunsola

Roswell

Summary

Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.

Overview

4
4
years of professional experience

Work History

Hostess

The Standard at Roswell
09.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Delivered pick-up orders to guests.

Babysitting

01.2021 - Current
  • Was always able to keep the kids occupied with games and crafts
  • Prepared nutritious snacks and meals that the child enjoyed
  • Maintain a clean and healthy environment in the house
  • Am responsible for the emotional well-being of children
  • Successfully cared for three children, ages 3 to 8, regularly, ensuring their safety and well-being

Kids Swim Instructer

Aquatots-Infant Aquatics
05.2024 - 07.2024


  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Assisted in setting up pool deck, cleaning up public areas
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.

Education

High School -

Roswell High School
Roswell, GA
05-2027

Skills

  • Ability to work in a team
  • Creativity
  • Organization
  • Attention to detail
  • Active listening
  • Employee training
  • Customer service
  • Communication skills
  • Time management
  • Problem solving
  • Adaptation to feedback
  • Effective multitasking

Timeline

Hostess

The Standard at Roswell
09.2024 - Current

Kids Swim Instructer

Aquatots-Infant Aquatics
05.2024 - 07.2024

Babysitting

01.2021 - Current

High School -

Roswell High School

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Leona Ogunsola