Overview
Work History
Education
Skills
Timeline
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Leonalynn Domenden

Puyallup,WA

Overview

19
19
years of professional experience

Work History

Customer Service Representative

Swissport USA
02.2022 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
  • Reviewed tickets, identification, and passports to verify traveler identity.
  • Checked baggage at gate/counter and loaded onto ramp.
  • Kept current on airline policies and procedures to provide accurate information to passengers at all times.

Caregiver

Educational Programs In Home Living
01.2020 - Current

•Assisted clients with activities of daily living, promoting independence and quality of life.

  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.

Ramp Agent

McGee Air Services
01.2022 - 12.2023
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Connected electrical power unit and hoses to aircraft.
  • Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.

Cabin Agent

DELTA GLOBAL SERVICES
01.2017 - 01.2019
  • Gathered and emptied trash and recycling bins.
  • Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
  • Cleaned airplane lavatories, including scrubbing sinks, toilets, countertops and mirrors to mitigate germs and risk of illness.
  • Vacuum floor, change safety cards and menu cards when ripped, wipe trays and windows before the departure time.
  • Dust, wipe, and vacuum flight deck.

Facilities

EMERALD QUEEN
01.2014 - 01.2016
  • Collected trash for disposal in garbage and recycling receptacles and replaced bin liners.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Cleaned restrooms, including urinals and toilets, sinks, counters and mirrors with sanitizing products to alleviate germs.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.

Cashier

DESERET INDUSTRIES
01.2012 - 01.2013
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked prices for customers and processed items sold by scanning barcodes.

Photo Technician

WALMART SUPERCENTER
01.2006 - 01.2008
  • Assisted customers with design projects that would be completed in the photo lab.
  • Tagged merchandise, updated signs and built displays for new and promotional products.
  • Trained and guided employees on how to correctly process payments, print photos and merchandise products.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Helped customers find specific products, answering questions and offering advice.

Education

Diploma - undefined

FATHER HACKER CATHOLIC HIGH
Ebeye
01.2006

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Swissport USA
02.2022 - Current

Ramp Agent

McGee Air Services
01.2022 - 12.2023

Caregiver

Educational Programs In Home Living
01.2020 - Current

Cabin Agent

DELTA GLOBAL SERVICES
01.2017 - 01.2019

Facilities

EMERALD QUEEN
01.2014 - 01.2016

Cashier

DESERET INDUSTRIES
01.2012 - 01.2013

Photo Technician

WALMART SUPERCENTER
01.2006 - 01.2008

Diploma - undefined

FATHER HACKER CATHOLIC HIGH
Leonalynn Domenden