Leonard Chilson
Summary
Accomplished sales professional with a proven track record at Superior Water Works, enhancing client satisfaction and expanding customer bases through expert relationship selling and customer service. Demonstrated leadership and interpersonal communication skills, boosting sales revenue significantly. Specializes in customer relationship building and sales development, with a keen focus on achieving results.
Overview
50
50
years of professional experience
Work History
Water Treatment Sales Rep
Superior Water Works
06.2022 - 02.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Home Inspector (owner)
At Ease Home Inspection
08.2018 - 06.2022
- Maintained high ethical standards by providing unbiased assessments of homes'' conditions.
- Collaborated with real estate agents to facilitate timely inspections and clear communication of findings.
- Identified potential safety hazards for homeowners through diligent inspection of electrical systems, plumbing, and structural components.
- Educated clients on proper home maintenance practices, reducing future repair costs.
Water Treatment Regional Sales Rep
Beauchamp Water Supply
01.2016 - 08.2018
- Fulfilled customer queries over phone, in-person and through email to provide and maintain highest level of customer care.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Performed cold-calling and follow-ups with leads to secure new revenue.
Chemical Sales Manager
State Chemical
02.2012 - 04.2016
- Conducted market research to identify customer needs and preferences.
- Boosted sales revenue by establishing and maintaining strong relationships with clients.
- Optimized inventory levels by closely monitoring demand trends and adjusting order quantities accordingly.
Water Treatment Specialist
Eco Water Systems
10.2008 - 03.2012
- Recorded test data and prepared reports, summaries or charts to interpret test results.
- Participated in professional development opportunities such as conferences and workshops to stay current with industry trends and advancements.
- Provided technical support to clients regarding water quality concerns, offering tailored solutions to address specific issues.
Soldier
U.S. Army Active Duty
09.1973 - 10.2001
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
Education
Certificates - Security, Water Treatment, Combat Engineering
Military Security Courses
U.S. Army Schools09.1989
No Degree - Business
Boston College
Berlin Germany03.1989
High School Diploma -
St Mary's High ‘
Colorado Springs, CO08.1976
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Sales closing
- Sales Development
- Relationship selling
Timeline
Water Treatment Sales Rep
Superior Water Works
06.2022 - 02.2024
Home Inspector (owner)
At Ease Home Inspection
08.2018 - 06.2022
Water Treatment Regional Sales Rep
Beauchamp Water Supply
01.2016 - 08.2018
Chemical Sales Manager
State Chemical
02.2012 - 04.2016
Water Treatment Specialist
Eco Water Systems
10.2008 - 03.2012
Soldier
U.S. Army Active Duty
09.1973 - 10.2001
Certificates - Security, Water Treatment, Combat Engineering
Military Security Courses
No Degree - Business
Boston College
High School Diploma -
St Mary's High ‘
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