Leonard Cobbs
Stone Mountain,Georgia
Summary
Enterprising Outside Sales Manager with 12 years of managerial sales experience. Accomplished at training a team for excellent work and closely monitoring sales. Dedicated to setting and meeting long-term profitable sales goals. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
28
28
years of professional experience
Work History
Outside Sales Manager
Genuine Parts Co
Atlanta, GA
11.2012 - 03.2024
- Developed and implemented effective sales strategies to increase revenue.
- Created and maintained relationships with key clients to ensure customer satisfaction.
- Developed promotional materials such as brochures, flyers, advertisements, and other collateral for use in marketing campaigns.
- Negotiated pricing terms with customers to maximize profits while maintaining customer loyalty.
- Analyzed customer feedback surveys to determine areas of improvement in our products and services.
- Monitored competitor activities in order to stay ahead of the competition.
- Established long-term relationships with key decision makers at target companies through cold calling or networking events.
- Assisted in developing business plans that identified opportunities for growth within existing accounts.
- Coordinated with internal departments such as marketing, finance, operations on various initiatives related to sales operations.
- Maintained an up-to-date database of all customer information including contact details, purchase history.
- Attended conferences and seminars related to the industry in order to keep abreast of new developments.
- Resolved any customer complaints quickly and efficiently in order to maintain a positive relationship with clients.
- Prepared monthly reports detailing progress against goals set out by senior management.
- Recommended changes or improvements based on customer feedback received from field visits or surveys conducted.
- Kept personal relationships with clients through frequent visits.
- Hired and trained new staff on excellent field salesmanship.
- Resolved customer complaints regarding sales and service.
General Sales Manager
Saturn of Decatur
Decatur, GA
06.1996 - 10.2012
- Performed personnel functions in human resource for all staff.
- Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
- Followed up with existing customers to generate new prospective buyers through referrals.
- Tracked monthly sales to generate reports for business development planning.
- Conducted regular training sessions for new sales personnel.
- Coordinated with other departments to ensure timely delivery of products or services to customers.
- Maintained accurate records of all transactions in the company's CRM system.
- Resolved customer complaints in a timely manner.
Education
Some College (No Degree) -
Christian University
Texas City, TXSome College (No Degree) -
University of Maryland - College Park
College Park, MDSkills
- Generating leads
- Staff Training
- Price Quoting
- Performance updates
- Cold-calling
- Performance Tracking
- Operations Management
- Customer Billing
- New Hire Onboarding
- Customer Service
- Direct Sales
- Inventory Management
- Sales Quota Management
- Staff Supervision
- Multitasking
Accomplishments
- Army Service Ribbon and Overseas Service Ribbon-2
- Air Assault Badge, Marksmanship Badge and Expert Badge ( Hand Grenade)
- Army Achievement Medal and Army Good Conduct Medal w/2nd
- Army Lapel Button
Timeline
Outside Sales Manager
Genuine Parts Co
11.2012 - 03.2024
General Sales Manager
Saturn of Decatur
06.1996 - 10.2012
Some College (No Degree) -
Christian University
Some College (No Degree) -
University of Maryland - College Park