Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leonard Hardy Jr.

Newnan,GA

Summary

Dynamic professional with a proven track record at DHL Supply Chain, excelling in customer RMA management and efficient organization. Recognized for enhancing customer satisfaction through effective return processing and strong teamwork. Adept at product inspection and maintaining workplace safety, ensuring a seamless operational flow in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Returns Processor

DHL Supply Chain (Goodyear)
03.2022 - Current
  • Unloaded, inspected, and stored damaged and returned products.
  • Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
  • Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
  • Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.

Apartment Maintenance Technician

The Integral Group
03.2021 - 03.2023
  • Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
  • Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
  • Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
  • Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.

Ready Jet Inc/ Prime Flight

Cabin Service
03.2011 - 02.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

College Park High
College Park, GA
06-1986

No Degree - HVAC

Lincoln Tech
Atlanta, GA

Skills

    Over 10 years of management experience that also includes cash reconciliation inventory control personal training mentoring and superb abilities to execute the organization objectives

Timeline

Returns Processor

DHL Supply Chain (Goodyear)
03.2022 - Current

Apartment Maintenance Technician

The Integral Group
03.2021 - 03.2023

Ready Jet Inc/ Prime Flight

Cabin Service
03.2011 - 02.2021

High School Diploma -

College Park High

No Degree - HVAC

Lincoln Tech

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Leonard Hardy Jr.