Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Leonard Henry

Richmond,TX

Summary

Software Support Specialist with expertise in testing, training, and troubleshooting to effectively deploy software from purchase to implementation.

Overview

19
19
years of professional experience

Work History

Federal Test Center Project Manager

iPDA Mobile Technologies, LLC
Atlanta, GA
01.2006 - 01.2010
  • Created project schedules and administered federal law enforcement exams for CBP, TSA, and FBI.
  • Directed efficient testing processes for candidates with sound judgment and leadership.
  • Effectively communicated goals, objectives, and timelines to stakeholders.
  • Produced digital reports for the Homeland Security of US clients outlining all Test Center issues.

Telecom Implementation Project Specialist

LHS Communications, Inc
Atlanta, GA
01.1998 - 01.1999
  • Oversaw Oracle software installation for telecom billing (BSC)S in wireless telephony
  • Responsible for technical support and testing billing software.
  • 100% travel in Mexico and Brazil, implementing telecom billing software for an extended period of time.
  • Technical Environment: MS (Project, Word, Excel, PowerPoint), Visio, Oracle, FTP, C++, Win Runner, Unix.

Sr. Software Engineer / Team Leader

ComForce, Inc
Atlanta, USA
01.1997 - 01.1998
  • Provide software support to State Motor Vehicle customer.
  • Collected software requirements from internal customers.
  • Consulted and trained Georgia State employees on new software.
  • Technical Environment: Visual Age COBOL II, DB2, SQL, Win Runner, MS Project, Word, and Excel.

Sr. Software Engineer / Team Lead

Delta Airlines Technology Division
01.1995 - 01.1996
  • Developed mainframe application software, including test scripts.
  • Analyzed customer data for implementation of new systems.
  • Technical Environment: COBOL, JavaScript, C/C++, IBM Db2.

Business Programmer Analyst / Project Leader

Kansas Department of Education
Topeka, KS
12.1993 - 12.1994
  • Developed a software teacher certification system.
  • Designed/created PC databases, FoxPro executable for distribution of developed software to over 350 school districts in the state of Kansas.
  • Coded schools' finance systems using COBOL II/VSAM files for the State of Kansas Legislative Session.
  • Trained agency staff on the latest technology, created project documentation, and developed a help desk to support new development.
  • Technical Environment: MS Word, Excel, Visio, FoxPro, Sybase, COBOL II/DB2, VSAM, JCL, TSO/ISPF, Platinum, Expediter.

Business Programmer Analyst / Project Leader

Lee Jeans Company
Merriam, KS
01.1991 - 12.1993
  • Supported legacy software application development.
  • Technical Environment: COBOL II, SQL, DB2, QMF, Platinum, Expediter, REXX, VSAM, JCL, TSO/PDF.

Education

Bachelor of Science - Computer Information Systems

Park University
Kansas City, MO
03-1993

Skills

  • Support Business Processes
  • Agile & Scrum Methodology
  • Software Development Lifecycle
  • Microsoft Office Suite expert
  • Javascript, PHP, SQL and Python, COBOL
  • Oracle database, MySQL, IBM Db2
  • Test Automation and Documentation
  • Ability to work under Short Deadlines
  • Ability to perform software training sessions
  • Manage WASP Inventory software
  • Excellent communication / Interpersonal Skills

Affiliations

  • Support civic and church activities in community

Accomplishments

  • Completed 48 hour on the job Agile & Scrum training
  • Received project performance bonus

Timeline

Federal Test Center Project Manager

iPDA Mobile Technologies, LLC
01.2006 - 01.2010

Telecom Implementation Project Specialist

LHS Communications, Inc
01.1998 - 01.1999

Sr. Software Engineer / Team Leader

ComForce, Inc
01.1997 - 01.1998

Sr. Software Engineer / Team Lead

Delta Airlines Technology Division
01.1995 - 01.1996

Business Programmer Analyst / Project Leader

Kansas Department of Education
12.1993 - 12.1994

Business Programmer Analyst / Project Leader

Lee Jeans Company
01.1991 - 12.1993

Bachelor of Science - Computer Information Systems

Park University

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Leonard Henry