- Auto Repair/Restoration
- Backpacking and Hiking
- Outdoor Recreation
- 3D Printing
- Video Gaming
- Camping
- Scale Modeling [Aircraft, Ships, Tanks, ETC]
- Military History
- Airsoft
- Repairing things by hand
Leonard LaForest
Norfolk,VA
Summary
Recent Graduate of Old Dominion University with skills pertaining to Geography, Military leadership, and interpersonal communications. Eager to learn more skills and obtain new knowledge that may be useful in future operations. Dedication to clean and concise communication is a paradigm to success.
Overview
8
8
years of professional experience
Work History
Associate
Dollar Tree
06.2019 - Current
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Associate
Pep Boys Auto Parts & Service
04.2017 - 11.2017
- Monitored customers for signs of security concerns and escalated issues to management.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prioritized helping customers over completing other routine tasks in store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Science - Geography
Old Dominion University
Norfolk, VA08-2024
Skills
- Workplace safety
- Customer service
- Oral communication
- Time management
- Global Information Systems [ESRI]
- Basic Maneuver Warfare [MCDP-1]
- Transaction processing
- Leadership & Managment
- Research Design
Interests
Timeline
Associate
Dollar Tree
06.2019 - Current
Associate
Pep Boys Auto Parts & Service
04.2017 - 11.2017
Bachelor of Science - Geography
Old Dominion University
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