Leonard Miles
Fairfield,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Diligent Security professional with Number years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Flexible Job Title offering Number years in security industry. Willing to work all shifts and holidays. Experienced in crowd surveillance and management, perimeter patrol and conflict de-escalation. Skilled Job Title offering over Number years of experience in security. Highly experienced in de-escalating conflicts and controlling behaviors. Background includes monitoring entrances, facility grounds and closed circuit feeds.
Overview
3
3
year of professional experience
3
3
Certification
Work History
Unarmed Security Guard
Allied Universal Security Services
09.2022 - Current
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Assisted in investigation of theft and vandalism incidents to promote peace and provide safety.
- Championed the importance of security awareness among staff by sharing relevant information and best practices, fostering a culture of vigilance.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Collaborated with local law enforcement agencies for coordinated response efforts in critical incidents.
- Investigated suspicious activities and persons to maintain security of premises.
- Supported management with periodic audits for compliance against regulatory requirements related to physical security infrastructure.
- Monitored CCTV cameras and alarm systems for security breaches.
- Completed full building and grounds patrols to spot and investigate concerns.
- Patrolled parking lots and garages to determine security of vehicles and property.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
- Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Wrote detailed reports of all security breaches and investigations.
- Ensured proper functioning of security equipment through routine checks, contributing to optimal surveillance coverage and intrusion detection capabilities.
- Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Resolved problems, improved operations and provided exceptional service.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained extensive knowledge in data entry, analysis and reporting.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Gained strong leadership skills by managing projects from start to finish.
- Passionate about learning and committed to continual improvement.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Delivered services to customer locations within specific timeframes.
- Identified issues, analyzed information and provided solutions to problems.
- Applied effective time management techniques to meet tight deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Patrolled commercial property and associated parking garage.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Demonstrated attention-to-detail in reporting any suspicious activities or persons observed during shift hours.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Reduced incidents of theft and vandalism by implementing effective security measures and strategies.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Managed crowd control during special events, ensuring guests'' safety while minimizing disruptions.
- Issued access cards to authorized personnel to monitor access points.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Contributed to risk assessments by identifying potential vulnerabilities in existing security systems or practices.
- Detailed theft, access violations, and other incidents with reports to boost success of future criminal or civil remediation.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Conducted safety checks, inventory checks and security assessments to apply protective measures.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Assisted in the training of new security personnel, sharing knowledge and expertise to ensure a skilled workforce.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
- Responded to emergency situations with timely decision-making and efficient action, ensuring the safety of all involved.
- Examined doors, windows and gates to verify security.
- Maintained visitor logs for accurate record-keeping and improved site access control.
- Implemented access control procedures to prevent unauthorized entry into restricted areas of the facility.
- Facilitated smooth evacuations during emergency situations, leading individuals to designated safe areas according to established protocols.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Responded quickly to emergency situations to assess and deflect issues.
Education
Pleasant Grove High School
Elk Grove, CASkills
- Superb surveillance skills
- Surveillance
- Building Security
- Customer Service
- Property Patrol
- Background Investigations
- Punctuality
- Attentive and Observant
- Security Equipment Operation
- Team Player
- Criminal Investigations
- Stress Tolerance
Accomplishments
- Documented and resolved Issue which led to Results.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result by completing Task with accuracy and efficiency.
- Achieved Result by introducing Software for Type tasks.
- Collaborated with team of Number in the development of Project name.
- Supervised team of Number staff members.
- Achieved Result through effectively helping with Task.
- Resolved product issue through consumer testing.
Affiliations
- American Marketing Association
Certification
- Area of expertise License - Timeframe
- Area of certification Training - Timeframe
- Area of certification, Company Name - Timeframe
- Licensed Job Title - Timeframe
- Certified Job Title, Company Name - Timeframe
Languages
English
Full Professional
Timeline
Unarmed Security Guard
Allied Universal Security Services
09.2022 - Current
Pleasant Grove High School