Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Leonarda Munson

Casino Host
LAS VEGAS,Nevada

Summary

Motivated Casino Host with over 15 years of comprehensive experience retaining prestigious, high-roller customers in casinos. Skillful in efficiently responding to customer needs, promoting programs and promotions and organizing and coordinating special services, including cross-property events, transportation and hotel accommodations. Focused and friendly professional comfortable working in competitive, fast-paced environment.

Overview

20
20
years of professional experience
4
4
years of post-secondary education

Work History

Casino Host

California Casino/Hotel
Las Vegas , NV
2002.05 - 2022.05
  • Maintained detailed familiarity with high-value players and guests of casino and researched and identified most valuable players and guests in distinctive time frames.
  • Maintained and developed positive, friendly relationships with gaming customers by assisting guests with VIP requests and amenities and issuing comps.
  • Achieved goals and objectives for phone calls, e-mails and letters mailed to current, inactive and prospective high-end players for increased casino revenue.
  • Informed guests of events and promotions by assisting marketing department with updating Facebook, Twitter and Foursquare social media pages.
  • Developed one-on-one relationships with premium players and provided exceptional guest service to cultivate and maintain VIP relationships.
  • Organized and coordinated show reservations, guest rooms and meals to provide guests with optimum convenience and comfort.

Education

Bachelor of Science - Economics

Philippine College of Commerce
Manila, Phillipines
1974.06 - 1978.06

Skills

MS Word. MS Excel.

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Casino Host

California Casino/Hotel
2002.05 - 2022.05

Bachelor of Science - Economics

Philippine College of Commerce
1974.06 - 1978.06
Leonarda MunsonCasino Host