Music writing
Hiking
Traveling
Computer programming
Video Game Development
Disc Golf
Car/Motorcycle Enthusiast
Leonard Geraci
Hamburg,New Jersey
Summary
Experienced project manager leading many projects to completion in a organized and efficient manner while following project methodologies such as Agile. A well-versed engineer exposed to many different infrastructures and integrations and proud to have kept all of the running well. A friendly and enthusiastic manager leading several teams with positivity while keeping a healthy and productive work environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead IT Security Techinican
Crum & Forster
07.2019 - Current
- Leads team of six responsible for on-boarding and off-boarding employees, as well as providing access to resources for company of 2000+ employees.
- Manages projects such as company wide elevated access account roll-outs, Office 365 migrations, ticketing system upgrades, and share drive security clean-ups.
- Creates and enforces procedures to protect company's Personal Identifiable Information while also following Sarbanes-Oxley Act of 2002 (SOX) framework.
- Leads a team of three in addition to daily responsibilities to keep Infrastructure ticketing system up to date and communicating with the business changes implemented.
- Documented all changes in ticketing systems such as ManageEngine ServiceDesk Plus and Jira. Responsible for also keeping a change log of changes performed.
- Keeps company procedures up to date while streamlining them using scripts and tools such as PowerShell to automate certain processes.
IT Lead/Sales and Event Manager
Pennings Farm Cidery
01.2018 - 07.2019
- Responsible for managing company's email, business management software, and any other technology needs and setup IT security policies for a new developing business
- Migrated entire company to a new email system, cloud management system, and business management software
- Responsible for managing and maintaining self-distribution of craft cider
- Sole representative of company for sales
- Organized and managed internal and external events and festivals.
System Engineer
Divine Computer Solutions
01.2017 - 01.2018
- Responsible for helping build foundations of company policies, practices, and techniques for a startup managed service provider
- Maintained virtual servers for several companies, as well as helped move and update
- Helped managed clients' networks and infrastructure. Responsible for making recommendations on updating network security.
Network Administrator
Strategic Micro Systems
01.2016 - 01.2017
- Responsible for managing and maintaining networks and systems for clients.
- Led several projects while leading team, and making suggestions to clients on new technology and practices
- Responsible for obtaining several new clients and helping onboard them to new environments
- Implemented new security practices for clients as well as led training seminars for security awareness
- Worked directly with Strategic Micro System's sales team to help get clients up to date with their technologies, while keeping their budgets in mind.
Network Technician
AFScott
01.2015 - 01.2016
- Responsible for managing several IT environments of small to large companies throughout New York City and New Jersey
- After joining, was able to quickly learn several clients' environments and quickly assist where needed
- Assisted with sales pitches to new clients, helping make sure all their needs are met
- LabTech Specialist for AFScott
- Setup monitoring for all their clients productions servers, as well as supported this automation software for technicians at AFScott
- Maintained Windows Server environments and managed clients' Active Directories, Group Policies, and Exchange servers
- Gained experience in using VMware and creating and managing servers and computers with this virtualization software
- Implemented and managed comprehensive Virus/Malware protection and monitoring technologies such as Symantec Endpoint Protection
- Has learned several new programs once joining the company and already has a mastery of them all.
Genius
Apple
01.2012 - 01.2015
- Apple Certified Mac Technician
- Responsible for taking 20+ technical support and repair appointments daily
- Well known in store to take technical appointments quickly and efficiently while finding right solutions for customers
- Responsible for training customers in Logic and Garageband, as well as other Mac based programs
- Recognized Visual Merchandising Specialist, responsible for leading visuals merchandising team, and making sure store is up to date with updates and newest hardware
- Has led overnights before product launches to setup new devices and prepare store for mass influx of people
- Main resource in entire store. Co-workers went to when help was needed with technical questions from customers.
- Managed life cycle replacement of hardware and software
Education
Associate of Science - Computer Science
County College Of Morris
Randolph, New Jersey05.2013
Music Technology Program
Stevens Institute of Technology
Hoboken, New JerseySkills
- Atlassian Software (Confluence/Jira/Bitbucket)
- Office 365 administration
- ManageEngine ServiceDesk Plus administration
- PowerShell Scripting
- Microsoft VBA Scripting
- Exchange/Office 365
- G-Suite/Google Apps
- Active Directory/Group Policy
- All Operating Systems (eg Windows, Mac OSX, iOS, Linux)
- VMWare
- Connectwise/LabTech
- Firewalls/switches
Accomplishments
Gray-Zone Lymphoma cancer survivor celebrating one year of remission.
Certification
Apple Certified Mac Technician
O365 Security + Technician
Interests
Timeline
Lead IT Security Techinican
Crum & Forster
07.2019 - Current
IT Lead/Sales and Event Manager
Pennings Farm Cidery
01.2018 - 07.2019
System Engineer
Divine Computer Solutions
01.2017 - 01.2018
Network Administrator
Strategic Micro Systems
01.2016 - 01.2017
Network Technician
AFScott
01.2015 - 01.2016
Genius
Apple
01.2012 - 01.2015
Associate of Science - Computer Science
County College Of Morris
Music Technology Program
Stevens Institute of Technology
Apple Certified Mac Technician
O365 Security + Technician
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