Leonardo Amador
Summary
Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Bartender
El Torito
07.2022 - Current
Server/Bartender
Griffin Club
01.2020 - 03.2021
- Checked identification for minimum age for sale of alcoholic beverages.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customers' questions, recommended items and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Moved and set up seating, prepared extra silverware and [Action] prior to arrival of large groups.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Server
Outback Steakhouse
01.2018 - 11.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
High School Diploma -
Adolfo Camarillo High School
Camarillo, CANo Degree - Business Management
Moorpark College
Moorpark, CA2024
Skills
- Suggestive Selling
- Assist Customers
- Order Supplies
- Process Payments
- Guest Relations Management
- Sales Expertise
- High-Energy and Stamina
- Service Prioritization
- Regulatory Compliance
- Hospitality Service Expertise
Accomplishments
Team captain of wrestling team
Went to CIF championship as a freshmen wrestling for Varsity
Championship back to back years for rugby
Played for varsity 3 years on the football team
Certification
CPR certified
Life guard certified
Languages
Spanish
Limited Working
Timeline
Server/Bartender
El Torito
07.2022 - Current
Server/Bartender
Griffin Club
01.2020 - 03.2021
Server
Outback Steakhouse
01.2018 - 11.2019
High School Diploma -
Adolfo Camarillo High School
No Degree - Business Management
Moorpark College
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