LEONARDO AVILA GUERRERO

Compiled and sorted information to prepare source data for computer entry.

• Tested customer and account system changes and upgrades with new data input and review.
• Reviewed, corrected, deleted and re-entered data to eliminate duplication of data and maintain data integrity.
• Fostered a positive work environment through open communication channels within team members resulting in improved overall morale.
• Managed multiple competing priorities, consistently meeting deadlines while maintaining attention to detail in task execution.
• 40 HRS WORK
• NIGTH SHIFT 10:30 PM TO 6:30 AM
• Optimized workflow processes by analyzing performance metrics and implementing necessary changes.
• Enhanced data quality by implementing rigorous validation and cleaning processes.

• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
• Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Unloaded materials and goods at designated locations for best project availability.
• Transported goods between warehouse locations according to shipment and storage needs.
• 40 HRS TO 55 HRS WEEK
• SHIFT 5:30 TO 3:30 MONDAY TO FRIDAY
• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Unloaded and stacked materials by raising and lowering lifting devices.
• Removed orders from storage, wrapped and staged for shipments.
• Collaborated with team members to complete tasks quickly and increase overall productivity.
• Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Monitored workflow to improve employee time management and increase productivity.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Evaluated employee performance and coached and trained to improve weak areas.
• SHIFT 8:00 AM TO 8:00 PM
• MONDAY TO FRIDAY
• SATURDAY 9:00AM TO 2:00 PM
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Achieved results by working with staff to meet established targets.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
• Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
• Investigated discrepancies in shipping documents and resolved issues with vendors.
• Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
• Managed import and export of hazardous materials in compliance with applicable laws and regulations.
• Maintained accurate records of all import/export transactions to ensure full traceability and audit readiness.
• Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
• Streamlined import and export processes by implementing effective documentation procedures.
• Processed customs declarations and maintained records of customs documents.
• Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
• Prepared and submitted reports on import and export activity to management.
• Provided excellent support to sales team in terms of required documentation for overseas customers, leading to higher client satisfaction levels.
• Utilized logistics software to manage, monitor and track shipments from origin to destination.
• Assisted with problem resolution and dispute management relating to import and export activities.
• Built strong relationships with key stakeholders such as customs brokers, freight forwarders, and regulatory agencies for smooth import/export operations.
• Negotiated freight rates with carriers for international transportation of goods.
• Coordinated cross-functional teams to expedite shipments during peak seasons, minimizing stockouts and lost sales opportunities.