Leonardo Aviles
Missouri City,United States
Summary
Dynamic IT Specialist with a proven track record at Churrascos Corp, excelling in cybersecurity and system troubleshooting. Expert in automating processes with Python, enhancing efficiency while delivering exceptional customer service. Developed robust security protocols, ensuring asset protection and seamless operations across diverse environments. Committed to driving innovation and excellence in IT solutions.
Overview
9
9
years of professional experience
Work History
IT Specialist
Churrascos Corp
Sugar Land, Tx
08.2020 - Current
- Created user accounts, set up permissions, and monitored system security.
- Configured firewalls to protect against unauthorized access or malicious attacks.
- Developed scripts to automate routine tasks and reduce manual effort.
- Installed operating systems, applications, patches, updates. as needed.
- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
- Coordinated with vendors for procurement of IT products or services as needed.
Test Engineer
CSAT Solutions
Houston, Tx
06.2016 - 12.2020
- Executed manual and automated tests in different environments.
- Analyzed system requirements to create test cases.
- Developed and implemented security policies and procedures to protect the company's assets from unauthorized access.
- Tested the performance of hardware components against established standards.
- Conducted system integration testing of components such as memory, CPU, power supply, video card.
- Assisted in troubleshooting hardware related problems during production phase.
- Developed and executed test plans, protocols and reports for assigned projects.
Education
Associate of Science - Computer Science and Information Systems
Houston Community College
Missouri City, Tx12.2024
Skills
- Python
- IT Support
- Troubleshooting
- Cybersecurity
- Customer Service
- GitHub
- Network Security
- Microsoft Office
- Object-Oriented Programming
- Scripting languages
- Network security
- System troubleshooting
- IT documentation
- Software implementation
- Application installations
- Network administration
- IT troubleshooting
- IT service management
- Quality assurance
- Verbal and written communication
- Security protocols
- Operating systems
- Customer service expert
- Information security
Languages
English – Professional Working Proficiency, Spanish – Native / Bilingual Proficiency
Hobbies and Interests
Cybersecurity & Ethical Hacking, Learning New Technologies, Open Source Projects, Python Projects & Automation
Accomplishments
Dean's List (2021-12 - 2022-12)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
IT Specialist
Churrascos Corp
08.2020 - Current
Test Engineer
CSAT Solutions
06.2016 - 12.2020
Associate of Science - Computer Science and Information Systems
Houston Community College
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