Leonardo Bravo
Fortworth,TX
Summary
Adept at elevating kitchen operations, I significantly boosted team proficiency and customer satisfaction at Mr Arepa through meticulous food quality control and innovative menu development. My expertise spans cooking techniques and customer service, ensuring compliance with sanitation standards and fostering a positive work environment.
Overview
5
5
years of professional experience
Work History
Cook
TCU
Fort Worth, TX
09.2022 - 10.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Cook Supervisor
Mr Arepa
Panama City Beach, FL
03.2021 - 08.2022
- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
- Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
- Improved staff productivity by providing clear instructions, guidance, and constructive feedback on their performance.
- Collaborated with management to develop innovative menu offerings that catered to diverse customer preferences.
- Reduced food waste by carefully monitoring inventory levels and implementing proper storage practices.
- Planned and directed high-volume food preparation in fast-paced environment.
- Maintained a clean and hygienic kitchen environment through regular cleaning schedules and strict sanitation policies.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Proactively addressed maintenance issues with kitchen equipment, ensuring minimal downtime and uninterrupted operations.
- Managed food orders efficiently by coordinating with suppliers for timely deliveries while minimizing costs.
- Exceeded health inspection standards consistently by maintaining a stringent focus on cleanliness and sanitation practices throughout the kitchen space.
Administrative Assistant
Éxito S.A
Columbia, CA
06.2019 - 03.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
Profesional - Administración Financiera
Universidad Tecnológica De Comfenalco
Columbia, CA11.2014
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Cooking techniques
- Food Preparation
- Sanitation
- Food presentation
Timeline
Cook
TCU
09.2022 - 10.2024
Cook Supervisor
Mr Arepa
03.2021 - 08.2022
Administrative Assistant
Éxito S.A
06.2019 - 03.2020
Profesional - Administración Financiera
Universidad Tecnológica De Comfenalco