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Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Successful account representative provided ongoing support to ensure client satisfaction. Identified market trends, understood competitive landscape and possessed excellent communication skills to explain customer options. Developed comprehensive knowledge of product lines to maximize profits while promoting customer satisfaction.

I have gained a wealth of knowledge in the Financial Services Industry since 2009. I have been exposed to various operational roles ranging from Administrative consultant, CSC environment, Specialist technical consultant, a 3-year stint as a Broker consultant and a Fund accountant across the Retirement and Life products. Currently in the Key Account team servicing our top supporting IFA's and assistants.
I have accomplished a proven track record in enhancing client satisfaction and fostering strong relationships, as demonstrated at Allan Gray. Skilled in problem-solving and MS Office, I excel in analyzing client needs and delivering strategic solutions. Achieved significant project milestones through effective client engagement and analytical thinking, ensuring compliance and maximizing business opportunities.
I possess exceptional interpersonal, problem-solving and analytical skills to be able to inspire and influence the team to execute and achieve our common vision and continue to provide exceptional client services for our clients.
I thrive under pressure and ensure deadlines are met. I am a spontaneous determined individual of which during setbacks or failures will stand up and drive harder. Failure has humbled me to understand that great success is not only written on fertile soil but will require failing crops to creep in.
I do believe that my experience and grounded nature will add great value in achieving team success.

Detail-oriented Account Specialist focused on resolving issues and maintaining customer loyalty. Strong critical thinking skills with a methodical approach. Knowledgeable about [Industry] practices and documentation requirements.

Dynamic Key Account Specialist with a proven track record at Global Jet Cargo Philippines Inc., excelling in relationship management and strategic business development. Enhanced client satisfaction through tailored logistics solutions and effective CRM practices, driving significant sales revenue growth. Adept at negotiating favorable terms and fostering strong client engagement.

Qualified Logistic Manager with strong background in maintaining and enhancing key client relationships. Successfully managed strategic accounts, ensuring high levels of client satisfaction and retention. Demonstrated proficiency in problem-solving and communication, consistently meeting client needs.
Experienced with managing key accounts and developing client-focused strategies. Utilizes strong communication skills to foster long-term client relationships. Track record of problem-solving and strategic planning, ensuring client satisfaction and retention.

Detail-oriented Account Specialist focused on resolving issues and maintaining customer loyalty. Strong critical thinking skills with a methodical approach. Knowledgeable about Logistics practices and documentation requirements.

Professional in client relationship management with strong focus on key account growth and retention. Adept at developing strategic plans, negotiating contracts, and analyzing market trends. Known for fostering team collaboration and delivering consistent results. Reliable and adaptable, with skills in CRM software, sales forecasting, and customer service excellence.

Leonardo Cardoso

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Commercial Analyst

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Tech School - Business Administration

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Key Account

Commercial Analyst

Tech School - Business Administration

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