Leonardo Gonzalez
San Antonio,TX
Summary
I’m a hardworking professional with proven relationship-building and time management skills in fast-paced environments for example like a restaurant. As I Strive to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Server
La Cantera Resort & Spa
San Antonio, Tx
04.2024 - Current
- Delivered excellent customer service in a high-volume dining environment.
- Managed dining room setup and maintained cleanliness throughout service shifts.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy.
- Assisted guests with menu selections and provided detailed product knowledge.
- Processed customer payments efficiently using point-of-sale systems.
- Trained new team members on service standards and restaurant procedures.
- Handled guest inquiries and resolved issues promptly to enhance satisfaction.
Assistant Manager
Marco's Pizza
San Antonio, Tx
05.2023 - 04.2024
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Assisted in managing daily operations of a busy pizza restaurant.
- Trained new employees on food safety and preparation standards.
- Monitored inventory levels and assisted with ordering supplies as needed.
- Collaborated with team members to maintain a positive work environment.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
Education
Harlan Highschool
San Antonio, TxSkills
- Customer service
- Team collaboration
- Effective communication
- Attention to detail
- Strong work ethic
Languages
English
Full Professional
Spanish
Professional
Certification
- NATIONAL PHLEBOTOMY CERTIFICATION (National Registry of Allied of Health Professionals) North West Phlebotomy School
- BLS Provider certification (American Heart Association) RC health
Timeline
Server
La Cantera Resort & Spa
04.2024 - Current
Assistant Manager
Marco's Pizza
05.2023 - 04.2024
Harlan Highschool
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