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Leonardo Hang
Customer associate
Saint Paul,MN
Work Preference
Summary
A Customer Associate who's first priority is the customers satisfaction. Willing to go above and beyond to be able to support and understand customers and peers alike. Having 3 years of experience to hone their skill to align both customer and company's goal together.
Can adapt quickly and is very effective at both memorizing the knowledge base and being able to use it for everyday interactions. Being more than willing to problem solve cases, always believing that there is always a solution.
Overview
3
3
years of professional experience
2
2
Certification
Work History
Customer Associate
Bath & Body Works
Saint Paul, Minnesota
09.2023 - Current
- Facilitated customer product selection through personalized recommendations and expert guidance.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Educated customers on products and services to support informed purchasing decisions.
- Collaborated with team members to achieve sales goals and ensure store standards.
- Enhanced store environment by maintaining visually appealing product displays.
Education
High School Diploma -
Great River School
1326 Energy Park Dr, St Paul, MN 5510806-2022
Some College (No Degree) -
Metropolitan State University
Saint Paul, MNSkills
- Customer service
- Client focus
- Sales techniques
- Team collaboration
- Adaptability
- Goal oriented
- Conflict resolution
- High-energy attitude
- Conflict resolution
Certification
Foundations of User Experience (UX) Design
CompTIA A+
Timeline
Customer Associate
Bath & Body Works
09.2023 - Current
High School Diploma -
Great River School
Some College (No Degree) -
Metropolitan State University