Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Leonardo Hernandez

Austin,TX

Summary

Hi my name is Leonardo Hernandez and I’m a graduate from the high school known as Navarro ECHS, and I have done some great things there from learning how to weld, cook BBQ, Become a Leader for FFA(Future Farmers of America). In all of these things I have done in high school I have always put 100% effort into it even when I didn’t know a single thing I always asked questions to try and learn about it. My hard work was recognized and by the end of my time in school I accomplished being a certified stick welder, became one of the leaders in FFA to receive a state award with national level of recognition, got 1st place in a welding competition, and even went on to compete in High School BBQ that led to our school being recognized by the news and the district of Austin by making it to winning regionals 5x, getting top 5 in state 3x, and even getting top 10 nationally. The things I can offer are work ethic and I’m always willing to learn and become good at what I do. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Milkshakes

The Yard Milkshake Bar
Austin, Texas
03.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Recognized by management for providing exceptional customer service.
  • Managed household errands and other essential duties.

Pipefitter

CTI
Pflugerville, Texas
09.2024 - 03.2025
  • Read blueprints and diagrams to determine the type of pipe and tools needed for each job.
  • Helped weld plastic pipe and made sure that it was leveled and the correct size.
  • Helped out with carrying pipe to the roof of building with a lift and helped leveling it out and getting it in position.
  • Measure, cut, thread, groove, bend and install piping according to specifications.
  • Inspect work areas to ensure that they are clean and free from obstructions.
  • Repair or replace worn parts such as seals and bearings on pumps and valves.
  • Install supports for pipes to keep them in place during installation process.
  • Use hand tools such as saws, drills, wrenches, threaders, to perform tasks related to the job at hand.
  • Observed safe work rules and utilized fall protection and PPE.
  • Collaborate with other tradespeople such as electricians or plumbers when necessary.
  • Fabricated and positioned screw pipe, socket weld pipe, and stainless steel tubing.
  • Handled all responsibilities for piping systems, including fabricating, assembling, installing and maintaining.
  • Used welding and soldering equipment to join sheet metal components following blueprints and job specifications.
  • Keep up-to-date with new technologies related to pipefitting industry.

Personal Shopper

H-E-B
Austin, TX
03.2024 - 09.2024
  • Assisted customers in trying to find something that is similar to the item that was not on the shelf.
  • Assisted customers when items weren’t on the shelf and helped by asking partners in the back if we had any.
  • Assisted partners that had a language barrier between Spanish to English.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Listened to customer needs to identify and recommend best products and services.
  • Selected and organized grocery items based on customer preferences and requests.
  • Maintained knowledge of store inventory and promotions to offer informed recommendations.
  • Communicated effectively with customers to understand their needs and preferences.
  • Collaborated with team members to restock shelves and maintain store appearance.
  • Used handheld devices for item scanning and price checking during shopping trips.
  • Assisted customers with locating items throughout the store to improve shopping efficiency.
  • Completed pickup and shopping orders for customers within local area.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Assisted teammates with daily tasks during peak periods.
  • Developed relationships with loyal shoppers by providing personalized shopping experiences.
  • Greeted customers and answered product or service questions.
  • Suggested comparable products to replace out-of-stock items.
  • Followed proper procedures when accepting returns or exchanging items for customers.
  • Inspected returned merchandise for damage or defects before placing it back on display.

Cashier

Walmart
Austin, TX
04.2022 - 02.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Greeted customers promptly and responded to questions.
  • Welcomed customers, offering assistance to help find store items.
  • Offered customers carry-out service at completion of transaction.

Education

Bachelor of Science - Cyber Security

Austin Community College
Austin, TX
08-2025

High School Diploma -

Navarro Early College High School
Austin, TX
05-2024

Some College (No Degree) - Welding

Austin Community College
Austin, TX

Skills

  • Maintenance and repair
  • cGMP compliance
  • Material Cutting
  • Job order prioritization
  • Welding
  • Customer service
  • Data management
  • PPE compliance
  • Communication
  • Friendly, positive attitude
  • Task prioritization
  • Team building
  • Research
  • Customer relations
  • [Equipment] operation
  • Calm under pressure
  • Self-Directed
  • Excellent communication
  • Problem analysis
  • Risk assessment
  • Cybersecurity fundamentals
  • Technical documentation
  • Blueprint interpretation
  • Attention to detail

Accomplishments

  • High School BBQ Pit Master
  • Top 3 in National BBQ competitions
  • #1 Welder in the Austin area

Certification

  • Osha 10
  • Welding
  • Fall Protection
  • Aerial Work Platforms

Languages

English
Professional
Spanish
Professional

Timeline

Milkshakes

The Yard Milkshake Bar
03.2025 - Current

Pipefitter

CTI
09.2024 - 03.2025

Personal Shopper

H-E-B
03.2024 - 09.2024

Cashier

Walmart
04.2022 - 02.2023

Bachelor of Science - Cyber Security

Austin Community College

High School Diploma -

Navarro Early College High School

Some College (No Degree) - Welding

Austin Community College

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Leonardo Hernandez