Leonardo Martinez

Made and confirmed appointments to promote necessary follow-up care to maintain dental health.

• Maintained accurate medical and dental records by documenting important patient data in Dentrix.
• Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
• Accomplished multiple tasks within established timeframes.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Worked with multiple insurance companies and ensured that claims were processed successfully and correctly.
• Established and utilized programs to project yearly production, patient recall, and patient financials that increased revenue.
• Worked with Excel, Microsoft word, Dentrix, Etc.

• Student in Emergency Room/Cardiology Department
• Developed strong communication and social skills in a professional clinical setting by being exposed to a wide range of situations regarding patients, family members, workspace, and medical personnel
• Worked as a liaison between patients and medical staff to meet patient needs and requests while being able to assist in basic patient-care tasks(stocking supplies answering patient call lights/hospital phone,and patient discharge).
• Maintained clean, neat, and operational facilities to serve program needs.
• Complied with HIPAA standards to confidentially maintain patient medical information.

• Trained in greeting patients upon arrival that demonstrated care, hospitality, and positivity
• Assisted the Doctor by taking note of patients' treatments, wiping down the procedure room, as well as preparing the room for incoming patients
• Trained in dealing with sensitive information/ filing regarding patients
• Experience in a fast-paced setting that treated over 120 patients on a daily basis
• Handled MRI referrals, medical records, and billing information
• In charge of scheduling appointments and communicating with patients' lawyers.
• Confirmed appointments, communicated with clients, and updated client records.

• Lead Point Person in maintaining an organized flow of child care and daily meal preparations
• Collaborated with fellow staff to create lesson plans and tutoring sessions for multiple classes.
• In charge of pick up and drop off times for students' schedules that maintained high levels of punctuality on a daily basis
• Collaborated with Directors and Coordinators to help create a safe and welcoming space for students to ask questions and come for support
• Implemented many programs that allowed all students to feel welcomed and participate.
• Help facilitate developmental workshops on diversity, empowerment and inclusion.
• Maintained the safety and well being of 20+ students.