Leonardo Mendoza Ramos
Turlock,CA
Summary
Dynamic professional with a proven track record in mixology and social media marketing, notably at Tesoro Mexican Restaurant and Bar. Expert in inventory control and upselling strategies, achieving significant improvements in product performance. Skilled in Adobe Creative Cloud and Office Suite, with a flair for fostering customer loyalty and exceeding sales goals through exceptional service.
Overview
8
8
years of professional experience
Work History
Lead Bartender
Tesoro Mexican Restaurant and Bar
Turlock, CA
03.2022 - Current
- Met customer, business operations, and server needs with minimal errors or delays.
- Completed regular bar inventories and daily requisition sheets.
- Demonstrated knowledge about wines, beers, spirits and cocktails by providing detailed descriptions upon request.
- Advertised, marketed and recommended drink options to guests.
- Analyzed sales data to understand product performance and identify areas for improvement.
- Created, edited, and managed content for various social media platforms including Facebook, Twitter, Instagram, LinkedIn, YouTube.
- Promoted advancement of professional skills for securing certification, employment, leadership development and financial literacy.
Sales Associate
T-Mobile
Modesto, CA
11.2020 - 03.2022
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Provided accurate information about products, prices and services.
- Adhered to company initiatives and achieved established goals.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Server
Olive Garden
Turlock, California
03.2019 - 11.2020
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server
Memo's Cocina & Tequila Bar
Turlock, CA
12.2016 - 03.2018
- Greeted guests and provided menus.
- Upheld high standards of sanitation in accordance with health department regulations.
- Set up tables in between patrons to reduce wait times.
- Provided exceptional service to high volume of daily customers.
Education
Bachelor of Science - Business Administration
California State University, Stanislaus
Turlock, CA12-2021
Skills
- Budget monitoring
- Proficient in mixology
- Inventory control
- Upselling strategies
- Event coordination
- Social media marketing
- Proficient in Adobe Creative Cloud
- Experienced with Office Suite Applications
Languages
Spanish
Native/ Bilingual
Portuguese
Professional
Timeline
Lead Bartender
Tesoro Mexican Restaurant and Bar
03.2022 - Current
Sales Associate
T-Mobile
11.2020 - 03.2022
Server
Olive Garden
03.2019 - 11.2020
Server
Memo's Cocina & Tequila Bar
12.2016 - 03.2018
Bachelor of Science - Business Administration
California State University, Stanislaus
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