Leonardo Monge
San Francisco,CA
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Sales Manager
AT&T
05.2022 - Current
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
Sales Assistant
Cricket Wireless
04.2021 - 03.2022
- Monitored customers for signs of security concerns and escalated issues to management.
- Increased sales by building strong customer relationships and providing excellent service.
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
Burton Academic High School
San Francisco, CA06.2021
Skills
- Sales team training
- Profitability Optimization
- Staff Training and Development
- Price Structuring
- Goal Setting
- Operations
- Sales operations
- Verbal and written communication
- Time Management
- Promotional sales events
Accomplishments
- Managed the sales award winning sales team at AT&T after becoming top 3 in sales in the whole company.
- Supervised team of 9 staff members.
top 3 in sales in the whole company
I really enjoyed seeing customers happy after receiving there product, combined AT&T being a high commission based job. Used customers satisfaction to get recommenced to others. I used company promotions to bundle items to make sure I hit every opportunity in my jobs commission structure.
Also have a reference contact whuang@blwireless.com for any questions feel free to reach out to my district manager.
Languages
Spanish
Full Professional
Timeline
Sales Manager
AT&T
05.2022 - Current
Sales Assistant
Cricket Wireless
04.2021 - 03.2022
High School Diploma -
Burton Academic High School