Leonardo Olivares-Magana
Lees Summit,Missouri
Summary
Smooth Banquet Server with diverse event experience, attention to detail and friendly personality. Successful at handling food and beverage services while bussing tables and fulfilling customer requests. Track record of success in events with different guest sizes, menus and presentation requirements.
Overview
1
1
year of professional experience
Work History
Banquets Server
Crossroads Hotel
10.2024 - Current
- Provided exceptional service to guests at corporate and social events, ensuring a professional and friendly experience.
- Interacted professionally with customers and staff to guarantee satisfaction throughout events.
- Set up banquet tables and chairs with linens, china, silverware, glassware, and centerpieces according to event specifications and guidelines for proper table setting etiquette.
- Ensured accurate and timely delivery of food items to guests, following preparation instructions and maintaining order accuracy.
- Removed used plates, replenished utensils, and refilled glasses to enhance guest experience during events.
- Inspected equipment for proper functionality and cleanliness prior to use and maintained equipment regularly.
- Maintained a clean, organized work environment while adhering to safety protocols.
- Placed food servings on plates or trays as per orders and handled quick deliveries to meet guest needs.
- Assisted in post-event cleaning and resetting of the banquet hall to prepare for future events.
Banquets Server
InterContinental
05.2024 - Current
- Provided exceptional service to guests at corporate and social events, ensuring a professional and friendly experience.
- Interacted professionally with customers and staff to guarantee satisfaction throughout events.
- Set up banquet tables and chairs with linens, china, silverware, glassware, and centerpieces according to event specifications and guidelines for proper table setting etiquette.
- Ensured accurate and timely delivery of food items to guests, following preparation instructions and maintaining order accuracy.
- Removed used plates, replenished utensils, and refilled glasses to enhance guest experience during events.
- Inspected equipment for proper functionality and cleanliness prior to use and maintained equipment regularly.
- Maintained a clean, organized work environment while adhering to safety protocols.
- Placed food servings on plates or trays as per orders and handled quick deliveries to meet guest needs.
- Assisted in post-event cleaning and resetting of the banquet hall to prepare for future events.
Food Runner
Crossroads Hotel
03.2024 - 10.2024
- Delivered meals promptly by effectively communicating with chefs, servers, and other kitchen staff, ensuring a smooth dining experience.
- Provided excellent customer service by attentively addressing guest needs and requests.
- Demonstrated strong multitasking skills while working efficiently under pressure during peak hours.
- Maintained professional communication with wait staff, cooks, and managers to ensure operational excellence.
- Adapted seamlessly to fast-paced environments and handled frequent interruptions with ease.
- Ensured compliance with health and safety standards by maintaining a clean and organized work area.
- Supported servers in optimizing the guest dining experience, ensuring accuracy and efficiency in food delivery.
- Collaborated with kitchen staff to coordinate the timely preparation of orders.
- Cleaned and sanitized spilled food or drinks, removed trash, and replaced broken dishware to maintain a clean environment.
- Cleaned and polished service areas, including counters, shelves, walls, furniture, and equipment, and performed floor maintenance, such as mopping and vacuuming.
Education
No Degree -
Blue Springs South Highshool
Kansas City, MO05-2024
Skills
- Food handling
- Dining area maintenance
- Banquet preparation
- Event setup
- Wine service
- Food running
LANGUAGES
English
Full Professional
Spanish
Limited Working
Timeline
Banquets Server
Crossroads Hotel
10.2024 - Current
Banquets Server
InterContinental
05.2024 - Current
Food Runner
Crossroads Hotel
03.2024 - 10.2024
No Degree -
Blue Springs South Highshool
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