Versatile administrative professional with a strong background in optimizing workflows and managing client interactions. Committed to enhancing productivity and delivering exceptional support through effective document management and process standardization.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Compass US Accountants & Advisors
Annapolis, MD
07.2023 - 04.2026
Coordinated preparation, processing, and tracking of returns and related documents, ensuring consistent deadline adherence
Facilitated transition from legacy software to updated systems and standardized operating processes, enhancing team adaptability
Assisted in implementing new workflows and documentation practices, streamlining operations across administrative functions
Acted as the primary point of contact for clients, providing professional daily support and facilitating timely resolution of inquiries.
Legal Assistant
Law Offices of Mark Martin
Baltimore, MD
05.2023 - 06.2023
Organized client files and managed calendars using cloud-based case management software to enhance workflow efficiency
Prepared, reviewed, and edited legal documents with strong attention to detail, ensuring accuracy and adherence to legal standards
Established and implemented departmental processes by collaborating with attorneys and team members to streamline workflows
Legal Assistant
Potter Handy, LLP
San Diego, CA
01.2017 - 05.2023
Spearheaded the establishment, implementation, and training of settlement departmental processes, collaborating with attorneys and team members to develop streamlined workflows, resulting in improved efficiency and productivity
Managed high-volume case load using cloud-based case management software to ensure timely and organized case handling
Conducted comprehensive intakes, gathering and organizing client information to create cohesive timelines for streamlined case progression
Administrative Assistant at Florida Fish and Wildlife Conservation CommissionAdministrative Assistant at Florida Fish and Wildlife Conservation Commission