Leonardo Quezada
Baldwin Park,CA
Summary
Adept at enhancing customer experiences and fostering a clean, safe shopping environment, I excelled as a Store Team Member at El Super Market. Leveraging strong communication skills and a commitment to workplace safety, I significantly contributed to customer satisfaction and team efficiency. Proficient in Microsoft Office and familiar with automation controls, I consistently ensured operational excellence. Offering strong foundation in technical skills and keen desire to learn and grow in HVAC field. Brings solid understanding of mechanical systems and ability to quickly assimilate new information and techniques.
Overview
1
1
year of professional experience
Work History
Store Team Member
El Super Market
07.2023 - Current
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Handled cash transactions with accuracy, maintaining financial integrity at checkout.
- Addressed and resolved customer issues, ensuring positive resolution for all parties involved.
- Followed inventory management and loss prevention policies to minimize shrink in store.
- Trained new team members, ensuring they were well-prepared for their roles.
Education
Certificate - Building Automation
Mt. San Antonio College
Walnut, CA02-2025
Certificate - Air Conditioning And Refrigeration
Mt San Antonio College
Walnut, CA12-2024
Skills
- Cleanliness and hygiene
- Workplace safety
- Store maintenance
- Reliability and punctuality
- Merchandise display
- Customer service
- Strong communication and interpersonal skills
- Team cooperation
- CPT Tools
- Computer and Microsoft Office Skills
- Automation Controls
- HVAC Controls
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Store Team Member
El Super Market
07.2023 - Current
Certificate - Building Automation
Mt. San Antonio College
Certificate - Air Conditioning And Refrigeration
Mt San Antonio College
Similar Profiles
Lindsey PopeLindsey Pope
Operations Manager at El Super MarketOperations Manager at El Super Market
Joshua JacoboJoshua Jacobo
Grocery Stocker at El Super MarketGrocery Stocker at El Super Market
Brittany MendozaBrittany Mendoza
Customer Service Cashier at El Super MarketCustomer Service Cashier at El Super Market
Maria AdameMaria Adame
Meat Department Clerk at El Super MarketMeat Department Clerk at El Super Market
Nathaniel RodriguezNathaniel Rodriguez
Video Editor at Free LancelotVideo Editor at Free Lancelot