Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
References
BusinessAnalyst
Leonardo Reyes

Leonardo Reyes

Glendale,AZ

Summary

Determined student with academic discipline knowledge and drive to succeed. Offers skills in written and verbal communication and multitasking.

Overview

3
3
years of professional experience

Work History

Restaurant Waiter

POPOS Mexican Food
Glendale, AZ
10.2021 - Current
  • Greeted customers, provided menus and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.

Team Member

Harkins Theaters
Phoenix, AZ
07.2023 - 06.2024
  • Greeted customers and provided information about movies, tickets, concessions, and theater policies.
  • Maintained a clean environment by sweeping floors, cleaning bathrooms, and wiping down concession areas.
  • Assisted with opening and closing duties such as counting money in the register drawer and setting up theaters for showings.
  • Operated cash registers to process customer transactions for tickets and concession items.
  • Checked tickets at entrance to verify accuracy of admission numbers.
  • Performed daily inventory counts on concession products such as popcorn, candy, fountain drinks.
  • Provided excellent customer service by addressing questions or concerns from guests promptly and politely.
  • Assisted in training new employees on proper procedures for ticketing and concessions sales.

Education

Bachelor of Science - Business Administration And Management

Arizona State University
Peoria
05-2028

Skills

  • Service Quality
  • Accurate money handling
  • Strong Work Ethic
  • Excellent customer service
  • Promotional awareness
  • Goal Setting
  • Self Motivation
  • Clear Communication
  • Performance Improvement
  • Positive Attitude
  • Team building
  • Cleaning and sanitizing
  • Relationship Building
  • Hospitality and accommodation

Affiliations

  • ASU Real Estate Club
  • Afro Latin Dancing
  • Pickle Ball
  • Lacross

Accomplishments

  • Top 5% in class of 2024
  • Graduated with 3.0 GPA
  • A in Calculus
  • Promising biology student in High school

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited

Timeline

Team Member

Harkins Theaters
07.2023 - 06.2024

Restaurant Waiter

POPOS Mexican Food
10.2021 - Current

Bachelor of Science - Business Administration And Management

Arizona State University

References

References available upon request.

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Leonardo Reyes