Leonardo Rezende
Elizabeth,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Service Writer
Daniel Auto Repair
Newark, NJ
06.2022 - Current
- Reviewed work orders with technicians, ensured accuracy of labor times and parts costs.
- Greeted customers, listened to their vehicle concerns, and wrote up service orders.
- Provided cost estimates for additional repairs and services requested by customers.
- Maintained customer database with current contact information and vehicle records.
- Collected deposits or payments and arranged for billing.
- Supported sales team members to drive growth and development.
Cashier
Pao de Mel Bakery
Hillside, NJ
11.2019 - 06.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
High School Diploma -
ESCOLA ESTADUAL COMENDADOR ZICO TOBIAS
Brazil12-2018
Skills
- Schedules coordination
- Customer Service
- Portuguese and English Fluency
- Cost Estimates
- Appointment Scheduling
- Communicating with clients
Timeline
Service Writer
Daniel Auto Repair
06.2022 - Current
Cashier
Pao de Mel Bakery
11.2019 - 06.2022
High School Diploma -
ESCOLA ESTADUAL COMENDADOR ZICO TOBIAS