Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leonardo Sanchez

Memphis,TN

Summary

Dynamic Customer Service Representative with a proven track record at AD Inc., adept at resolving conflicts and enhancing customer loyalty through active listening and critical thinking. Skilled in data entry and managing high-pressure situations, consistently achieving satisfactory outcomes for both clients and the company.

Overview

2026
2026
years of professional experience

Work History

Customer Service Representative

AD Inc.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Customer Service Representative

TSC
08.2024 - Current

Met auctioned needs to their satisfaction

Education

Highschool -

Wooddale HighSchool
Memphis
05.2024

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Representative

TSC
08.2024 - Current

Customer Service Representative

AD Inc.

Highschool -

Wooddale HighSchool
Leonardo Sanchez