LEONARDO SOTO MENDOZA
SLC,USA
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Account Manager
Verizon
11.2024 - Current
- Managed a portfolio of 5 enterprise accounts, generating over $1M in MRR through strategic upselling, cross-selling, and solution-based selling.
- Conducted quarterly business reviews with sales partners to identify growth opportunities, reduce churn, and maintain a 100% customer satisfaction rating.
- Secured a high-value enterprise account by aligning complex solution requirements with Verizon capabilities, resulting in a $2M annual revenue contract.
- Collaborated with sales, implementation, and fulfillment teams to support order logistics, contributing to $30K in pipeline growth within the first 90 days.
- Oversaw daily operations, including monthly data collection, customized reporting, issue resolution, and cross-functional coordination with ordering and shipping teams while supporting new product implementations.
Business Development Manager
Elwood Staffing Services
11.2022 - 06.2024
- Utilized strategic planning and client relationship management to yield an average gross margin of $120,000 as a top performer.
- Managed and executed numerous outbound prospecting tasks daily, achieving a consistent volume of 70–100 activities.
- Increased clientele by adding 6 new accounts in 90 days through an effective strategy of promoting a recent product launch among SMBs.
Senior Benefit Consultant
GoHealth
08.2018 - 09.2021
- Consistently exceeded sales expectations and maintained an exceptional track record, achieving top performer status for 2 years.
- Maintained a consistent record of achieving monthly targets of generating 60-70 new accounts.
- Aided in the successful onboarding process of 13 new agents through designed training.
Direct Sales Representative
Aptive Environmental
03.2018 - 07.2018
- Executed daily negotiations for contracts worth $400, resulting in 1–2 agreements per day.
- Surpassed KPIs through 100+ outbound initiatives involving calls, emails, door-to-door outreach, and text messages.
Education
Bachelor of Science - Business Administration
David Eccles School of Business
Salt Lake City, UT12.2023
Skills
- Enterprise Account Management
- B2B Sales & D2C Sales
- Data Analysis
- Growth Strategy
- CRMs: SalesForce
- Microsoft Dynamics 365
- Slack
LANGUAGES
Spanish: Native/Bilingual
English: Native/Bilingual
Timeline
Account Manager
Verizon
11.2024 - Current
Business Development Manager
Elwood Staffing Services
11.2022 - 06.2024
Senior Benefit Consultant
GoHealth
08.2018 - 09.2021
Direct Sales Representative
Aptive Environmental
03.2018 - 07.2018
Bachelor of Science - Business Administration
David Eccles School of Business